Jennifer Zackary
GBIf I could do ZERO stars If I could do ZERO stars, I would. Courtney B was uncommunicative and not helpful AT ALL! I applied and received a letter asking for identification verification. I provided and another week went by. Then DENIAL. Poor poor poor customer service. Went to my local credit union ( a little more trouble to deal with title, but way better) I would NOT recommend Trident. I only used them because the boat was listed on Boat Trader and thought they would offer a seamless transaction.
Jeff K
GBLesley walked us through the entire… Lesley walked us through the entire process, which ultimately let us to make a boat purchase that we had planned on making a little bit later in life. It was exactly as she said it would be. She also referred us to capable people in the other professions to make the process work.
customer
GBworking with the Trident team was… working with the Trident team was awesome. They helped me every step of the way and I really felt like I was in great hands. It was a great experiance!
Castrillo Aeromar Inc
GBI just financed a boat with Trident I just financed a boat with Trident. I had a challenge for them in that I was time limited to make this deal work, and my Trident agent, Naiche (Nacho) Sedillos, went above and beyond great customer service, often working well after hours (9:30pm one night) sending emails or messages for information from me he needed to keep things rolling for the next day. I wanted to make sure and give credit and review for job well done, since it seems so many only review when things don’t go well. So thank you Trident, and more to the point Nacho for great customer service.
Pam
GBNacho is the best! Smooth, timely, seamless process. Every correspondence was addressed immediately either by email, text, or phone call. Nacho was so helpful and informative from start to finish!