Castrillo Aeromar Inc
GBI just financed a boat with Trident I just financed a boat with Trident. I had a challenge for them in that I was time limited to make this deal work, and my Trident agent, Naiche (Nacho) Sedillos, went above and beyond great customer service, often working well after hours (9:30pm one night) sending emails or messages for information from me he needed to keep things rolling for the next day. I wanted to make sure and give credit and review for job well done, since it seems so many only review when things don’t go well. So thank you Trident, and more to the point Nacho for great customer service.
DT
CHRockstar Rockstar! Joan is a total rockstar and went above and beyond helping us with our protector boat loan! Will be recommending to all of our friends. She worked to ensure that we found the best rate and length of loan for our corresponding needs. Joan is extremely detail oriented and worked to make the process as straightforward as possible and error free during the signing.
Sharon Ash
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! I recently used Trident funding to purchase an RV. The process was long with very little communication from ANYONE in the company. Jonathan Jenkins and Ricky Aubrey were absolutely AWFUL to work with. They dropped the ball on my registration and plate and I am sitting at 8 weeks of owning a camper with no registration or plate. They don't answer calls and they don't call back. STAY AWAY from this company.
Jennifer Zackary
GBIf I could do ZERO stars If I could do ZERO stars, I would. Courtney B was uncommunicative and not helpful AT ALL! I applied and received a letter asking for identification verification. I provided and another week went by. Then DENIAL. Poor poor poor customer service. Went to my local credit union ( a little more trouble to deal with title, but way better) I would NOT recommend Trident. I only used them because the boat was listed on Boat Trader and thought they would offer a seamless transaction.
MF
GBGreat Experience! Easy process! I shopped around for the best rate and stumbled upon the best funding company as well. Naiche "Nacho" Sedillos was great to work with, quick to respond and truly made the process simple. He's also a fellow veteran. I would definitely use Trident for future loans and most surely contact Nacho direct!