Sharon Ash
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! I recently used Trident funding to purchase an RV. The process was long with very little communication from ANYONE in the company. Jonathan Jenkins and Ricky Aubrey were absolutely AWFUL to work with. They dropped the ball on my registration and plate and I am sitting at 8 weeks of owning a camper with no registration or plate. They don't answer calls and they don't call back. STAY AWAY from this company.
Jeff K
GBLesley walked us through the entire… Lesley walked us through the entire process, which ultimately let us to make a boat purchase that we had planned on making a little bit later in life. It was exactly as she said it would be. She also referred us to capable people in the other professions to make the process work.
Fred Rice
GBFrom day one I was treated like I was the only customer. I was treated as if this loan was top priority. From day one I was treated as if my request was always a priority with my banker handling my request. I was alway informed of any and all changes and bank requests. When bank asked for more info my agent was fast to respond and very helpful in informing me of the needs. I was taken care of as if I was the only customer she had.
Mark Dresser
GB"Nacho" was excellent "Nacho" was excellent! He was attentive and followed through. He truely understands managing expectations!
Jennifer Zackary
GBIf I could do ZERO stars If I could do ZERO stars, I would. Courtney B was uncommunicative and not helpful AT ALL! I applied and received a letter asking for identification verification. I provided and another week went by. Then DENIAL. Poor poor poor customer service. Went to my local credit union ( a little more trouble to deal with title, but way better) I would NOT recommend Trident. I only used them because the boat was listed on Boat Trader and thought they would offer a seamless transaction.