Steer clear of this solo401k Steer clear of this solo401k. I'm being denied access to my bank account because of a glitch in their software, can't recover funds and still don't have access to accounting from the middle of last year.

It requires more knowledge than a… It requires more knowledge than a casual read to know the meaning of the vast paperwork we must sign. It's disruptive to have to stop & email each question for an answer in order to proceed. Even then, I'm not sure I understand the implications.

Great service. Please think about phone service for existing customers The team is very knowledgeable and patient with ignorant customers like me. Ability for existing customers to talk over phone (even if it is for a small hourly fees) would be a great feature that you should seriously think about. This will grow your business because most Self-employed biz. and CPA do not usually understand the complexities of Solo 401k plans.

I miss talking to a real human I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the phone would no longer be my point of contact. Now all communication is via email/chat. Does Nabers respond? Yes, but I would really enjoy picking up the phone and having a simple live conversation when I have a question.

Nabers group provides great support Nabers group provides great support, education and resources. The team is very responsive. We are very pleased with the process and it keeps getting better.