Thaddeus
GBGreat Front Line The representatives on the chat line are actually knowledgable and very helpful. They make a great front line for this company.
Khyati
GBGreat service. Please think about phone service for existing customers The team is very knowledgeable and patient with ignorant customers like me. Ability for existing customers to talk over phone (even if it is for a small hourly fees) would be a great feature that you should seriously think about. This will grow your business because most Self-employed biz. and CPA do not usually understand the complexities of Solo 401k plans.
Mary Pinizzotto
GBNabers group provides great support Nabers group provides great support, education and resources. The team is very responsive. We are very pleased with the process and it keeps getting better.
Wayne
GBVery Knowledgeable. Quick and Concise Answers I had a series specific questions for certain scenarios. I was given clear and concise answers. Most answers were given in less than a day. Nabers Group have been most helpful for me to make my investment decisions within my Solo401K.
John
CAInitial call was good but downhill from there⦠Initial call was good but downhill from there. Canned email responses to questions. Very little assistance after payment was made. Solera is a joke and a waste of time. Titan makes up for that somewhat. The differences between the two are striking. I submitted an app on the website for Gemini. No confirmation or correspondence at all until I received an email that my app was being put on hold. By then I had already opened a Kraken account. I would have done more buinsess with you including my IRA, but that's not happening.