Molly MacDonald
GBLoving all the features Loving all the features! The ability to see and organize all my finances has been a game changer. Phil and his team have been extremely helpful. Can’t wait for new features to keep rolling out!
Emily Bilotti
GBFinancial coaching session I had a one hour financial coaching session with Phil from Playbook and it was SUPER helpful. I could ask all my “dumb” questions and he was very patient and helped me understand everything. I love how small and dedicated the Playbook team is while being legit and trustworthy. Great combo.
Gabriella Padgett
GBA+ customer service I initially had some difficulty setting up my accounts. The interface was simple and intuitive, but I had a few complex situations that weren’t options. When I got an email offering a live onboarding session, I was pleasantly surprised and even more shocked when a live person hopped on a zoom to walk me through my specific situation ( not a conference call with 100’s of people, but a 1:1 video meeting). Was not sure if this product was right for me, but after the responsive customer service I am really finding the value. I have different tools for tracking my spending and savings, but playbook helps me see if I’m maximizing my investments. Exactly what I was looking for.
Clarence William Stone
GBAmazing Product Backed by Even Better Service Amazing product, even better team, and an organization that is dedicated to continually providing better experiences. I have used Playbook for over 2 years and I have seen the feature sets expand while the support team continues to work even hard to resolve niche financial challenges that I have. You won't find a better experience from any of their competitors. I know, because I have tried most of them.
elise nolan
GBTL;DR - bait and switch; sign up at your own risk. The team was friendly and responsive when I was initially setting up my account and they offered a free trial period. However, I've never been able to get my account information to sync properly and they are now unresponsive to my requests for assistance or cancellation. It's like they stopped caring as soon as they got my billing information.