Laggy / Crashy Platform Laggy software, clunky trade entry options, sometimes the connection gets lost altogether and nothing works - not the platform for momentum/scalp traders! Don't expect so much as an apology from the support staff when you lose hundreds or more because of the system failures. And the fee structure shown on their FAQ is not the one used to charge you. They will point to some other part of the site to qualify the hoops you need to jump through to actually get "zero fees" - suffice to say, your trades won't qualify. I'll be reverting to the industry leader's platform.

A typo failed the mobile version Shiv was persistent and determined enough to really help me. Sometimes the fault lies in the detail, Shiv found it and solved the problem with mastery.

Chits was very repsonsive and provided… Chits was very repsonsive and provided clarity to all my questions effectively.

Feedback User Experience I recently started to trade with you and I really appreciate the feature to locate shares to short some stocks (I did not have this feature in other broker). Also the chat support is very helpful. I used it twice in these days and the agents really helped me.

Great customer service by Raul Great customer service by Raul. I didnt use their platform yet but excited to use.