The rep resolved the problem -

Neha is very professional and… Neha is very professional and knowledgeable! I appreciate her help as a new user her response are very helpful for me to understand what I need.

Very good customer service Very good customer service, customer support was patient with my request.Deposit process is slow , take 2-4 business days to get the funds reflected.

Feedback User Experience I recently started to trade with you and I really appreciate the feature to locate shares to short some stocks (I did not have this feature in other broker). Also the chat support is very helpful. I used it twice in these days and the agents really helped me.

Onboarding to TradeZero Today was my onboarding to TradeZero as a new customer. since it's my day one, therefore everything looked blocked and not working until the support guys helped me over the chat. Thanks to all agents who contacted me, especially Raul who guided me step by step in all actions done until i am working normally as well as answering all my questions. TradeZero, you deliver a great value via your excellent support staff. Thanks