Should’ve done it sooner These are unchartered waters for me. The team at Gold Star Trust made it easy as they guided me step by step over the phone and with other companies we were dealing with. I was putting this off because I thought it would be complicated, but it wasn’t. I should’ve done it sooner.

Sean Reynolds was the representative… Sean Reynolds was the representative who assisted with my selection. This being my first time I was not sure what to expect. My experience was exceptional and so was Sean! Professional, patient and personable!! He made sure I understood what was explained by continually asking questions. Thank you, GoldStar Trust for living up to the reputation that has been given in the reviews I read before making my choice.

This was the easiest roll over ever This was the easiest roll over ever. GoldStar Trust walked me through the entire process. Calling several times for follow up, was there on the phone when dealing with TSP, and answering any questions. Made the process incredibly easy.

You may want to look elsewhere I'm losing faith in GoldStar's ability to manage my IRA. I sent in a sell order for some of my precious metals on 4/4. It is now 5/1 and there is no indication when the sale of my metals will go through. This shouldn't be that hard. I'm surprised my PM dealer didn't pull the plug on this transaction, what with taking this long for them to get the metals. I'm concerned now for the remainder of my portfolio. I don't know if I can trust GoldStar to represent my interests or manage my IRA responsibly. On top of that, today I received a letter from Centennial Bank (GoldStar Trust Company is a division of Centennial Bank) that my account was hacked into and my personal info stolen, including account #'s. Icing on the cake. Wonderful. If you are considering GoldStar for your retirement account needs perhaps you should look elsewhere. Unless they get their act together, I'd recommend some other custodian. There are a slew of them. Perhaps you'd be better served by some other company.

Patience is GOLDEN I was having some difficulties navigating the procedure with Birch Gold I am old school and prefer doing business with hard copy correspondence but the good people at birch gold were patient and worked with me to do the IRA TRANSFER I AM GRATEFUL to them and happy to have my GOLD AND SILVER at the TEXAS depository. Thank you BIRCH GOLD