I can’t log in I can’t log in. I know I have a new account and I’ve tried “forgot my login ID” and I tried “forgot my password” and the emails I get say I don’t exist. That’s very scary since my money was transferred to you.

You may want to look elsewhere I'm losing faith in GoldStar's ability to manage my IRA. I sent in a sell order for some of my precious metals on 4/4. It is now 5/1 and there is no indication when the sale of my metals will go through. This shouldn't be that hard. I'm surprised my PM dealer didn't pull the plug on this transaction, what with taking this long for them to get the metals. I'm concerned now for the remainder of my portfolio. I don't know if I can trust GoldStar to represent my interests or manage my IRA responsibly. On top of that, today I received a letter from Centennial Bank (GoldStar Trust Company is a division of Centennial Bank) that my account was hacked into and my personal info stolen, including account #'s. Icing on the cake. Wonderful. If you are considering GoldStar for your retirement account needs perhaps you should look elsewhere. Unless they get their act together, I'd recommend some other custodian. There are a slew of them. Perhaps you'd be better served by some other company.

Easy Peasy You seem to have thought of everything to make this process seamless.

This was my first experience doing such… This was my first experience doing such a transaction and I found everyone very professional and helpful getting through this process. I do look forward to working with GoldStar in the future.

ease of transferring to them -