Bill Lapes
GBGreat Customer Service Outstanding customer service! I feel a lot more secure knowing there is someone there to help. The process went flawlessly. Very satisfied.
Elizabeth Kabala
GBExcellent Support I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)
customer
GBI was able to make a confirmed purchase… I was able to make a confirmed purchase of gold and silver within 20 minutes after I had talked to a Gold Specialist but I had to wait on the phone for about 2 hours before I was able to talk a Gold Specialist. I was advised by the Gold Specialist that their firm was inundated with calls and it was difficult for the Birch Gold Group to get to everyone this day in a timely manner. I felt very comfortable talking to the Gold Specialist and I am very comfortable with my purchase.
customer
GBEveryone we worked with was… Everyone we worked with was professional, answered all our questions and worked quickly to accommodate our requests. Randi
FAC
GBSean Reynolds was the representative… Sean Reynolds was the representative who assisted with my selection. This being my first time I was not sure what to expect. My experience was exceptional and so was Sean! Professional, patient and personable!! He made sure I understood what was explained by continually asking questions. Thank you, GoldStar Trust for living up to the reputation that has been given in the reviews I read before making my choice.