BECKY B.
GBShould’ve done it sooner These are unchartered waters for me. The team at Gold Star Trust made it easy as they guided me step by step over the phone and with other companies we were dealing with. I was putting this off because I thought it would be complicated, but it wasn’t. I should’ve done it sooner.
Bill Lapes
GBGreat Customer Service Outstanding customer service! I feel a lot more secure knowing there is someone there to help. The process went flawlessly. Very satisfied.
James Barth
GBVery easy process to rollover my 401k accounts Emilyn was extremely helpful in making my 401k transfers very easy!
Elizabeth Kabala
GBExcellent Support I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)
JayNet Curlee
GBI would not recommend using this… I would not recommend using this company. The staff is incompetent (exemplified by emails that don't make any sense because there are no full sentences). Additionally, when forms are sent to them by other institutions (such as the precious metals brokers) they are completely ignored. When calling to ask why the action has not been taken, the reply is "We did not receive the form". To my response "Yes it was sent on this date and this date AND a third date" the answer is "OK, I will go look for it". They charge fees for every little thing, an egregious amount in my opinion.