This was my first experience doing such… This was my first experience doing such a transaction and I found everyone very professional and helpful getting through this process. I do look forward to working with GoldStar in the future.

You may want to look elsewhere I'm losing faith in GoldStar's ability to manage my IRA. I sent in a sell order for some of my precious metals on 4/4. It is now 5/1 and there is no indication when the sale of my metals will go through. This shouldn't be that hard. I'm surprised my PM dealer didn't pull the plug on this transaction, what with taking this long for them to get the metals. I'm concerned now for the remainder of my portfolio. I don't know if I can trust GoldStar to represent my interests or manage my IRA responsibly. On top of that, today I received a letter from Centennial Bank (GoldStar Trust Company is a division of Centennial Bank) that my account was hacked into and my personal info stolen, including account #'s. Icing on the cake. Wonderful. If you are considering GoldStar for your retirement account needs perhaps you should look elsewhere. Unless they get their act together, I'd recommend some other custodian. There are a slew of them. Perhaps you'd be better served by some other company.

Goldstar Displayed Impressive Speed Goldstar was impressive in all areas critical to helping me set up my Self-directed IRA. Responsive, great follow-up, and walked me through any questions I had. From account creation to full funding was only 4 days! Andrew Gonzales was my contact person. Kudos to him.

I can’t log in I can’t log in. I know I have a new account and I’ve tried “forgot my login ID” and I tried “forgot my password” and the emails I get say I don’t exist. That’s very scary since my money was transferred to you.

Sean Reynolds was the representative… Sean Reynolds was the representative who assisted with my selection. This being my first time I was not sure what to expect. My experience was exceptional and so was Sean! Professional, patient and personable!! He made sure I understood what was explained by continually asking questions. Thank you, GoldStar Trust for living up to the reputation that has been given in the reviews I read before making my choice.