Mike was extremely helpful and patient… Mike was extremely helpful and patient while guiding me through the use of the platform. If I could suggest improvements, it would be on drawing tools and indicators, especially fibonacci. Also, the ability to to click on the chart and set buy and sell and limit orders while setting stop loss and take profit all by "dragging" to desired price action.

Happy new client Overall experience was fine. Had a little snag trying to open an account on a Saturday but the staff was very helpful and everything was resolved the next business day. Some help files (not videos) would be nice in the Getting Started area and also some online help on how to do the basic functions like add volume to a chart, etc. All in all though I think I will be a satisfied customer for a long time to come :) Thanks !

Trading desk support was a breeze Trading desk support was a breeze! No long waiting time, my issue was resolved very professionally and was followed up by email. James

Mike Murphy at IRONBEAM.com has been… Mike Murphy at IRONBEAM.com has been very helpful and professional. He is knowledgeable about all factors of futures, stocks, ETF's and other trading markets. You don't feel like you're asking a stupid question when you call Mike. I'm sure he's very busy, but he makes you feel like he's got all day to assist you.

A+++++ Just funded my account so can’t speak for the trading side of things yet, but so far customer service has been amazing. Speedy and friendly calls, offering help with my setup into the SierraChart platform, even offered me continued help without knowing if I would continue the application process at first. Shoutout to Mark in LA! -G. Grace Hill