Mike was extremely helpful and patient… Mike was extremely helpful and patient while guiding me through the use of the platform. If I could suggest improvements, it would be on drawing tools and indicators, especially fibonacci. Also, the ability to to click on the chart and set buy and sell and limit orders while setting stop loss and take profit all by "dragging" to desired price action.

Happy new client Overall experience was fine. Had a little snag trying to open an account on a Saturday but the staff was very helpful and everything was resolved the next business day. Some help files (not videos) would be nice in the Getting Started area and also some online help on how to do the basic functions like add volume to a chart, etc. All in all though I think I will be a satisfied customer for a long time to come :) Thanks !

I Traded with Ironbeam brokerage. I Traded with Ironbeam their customer service is amazing, however their commissions are a little high. They except both Canadians and Americans. Anytime I had a question, I received an answer within a day or immediately there after. If you want great customer service this is the place to go. I dealt with Mike who was simply amazing to deal with!! Ironbeam is a great broker, when it comes to customer service. There withdraws were also ver fast by wire and by cheque it was dependant on mailing services. Keith G.

3+ weeks to withdraw $ I’ve been a user of Ironbeam and Firetip for more than 10 years. Recently I’ve had horrible delays with fund withdrawal and poor access to customer service (I’ve been waiting for thousands of dollars for more than 3 weeks, they blamed a bad address and then tried to charge me $35 for a new check) and decided to try TD Ameritrade. I don’t think I’ll ever look back.

A+++++ Just funded my account so can’t speak for the trading side of things yet, but so far customer service has been amazing. Speedy and friendly calls, offering help with my setup into the SierraChart platform, even offered me continued help without knowing if I would continue the application process at first. Shoutout to Mark in LA! -G. Grace Hill