Thankful
GBExcept for the slight language barrier Except for the slight language barrier, the rep was more than happy to help and quickly handled the transaction.
JAMES R HIGGINS
GBI have enjoyed my time with your… I have enjoyed my time with your company. I look forward to staying with you and hope to get a credit line increase soon. I have never had a late payment and pay off my card.
TRACEY
GBI was in debt to them because of… I was in debt to them because of recent, tragic, unexpected circumstances which caused me financial hardship until i found a job. The lady I spoke to Astrid, I hope I spelt her name correctly, was very understanding, empathetic and helpful and professional. Then Charles who took my payment was very nice and professional too.
customer
GBRep LISTENED and was very… Rep LISTENED and was very knowledgeable, patient and was able to help my needs, unlike the rep before her. Really made my day!
TWELLA T WILSON
GBAutumn was wonderful Autumn was kind, prepared, attentive, knowledgeable, prompt and amazingly capable. She is, for lack of better words, the blueprint of what a great customer service representative should be, and this comes from someone who worked in the field for quite some time. To summarize, give Autumn a raise-and a promotion. She rocks!