James deserves a raise James deserves a raise. He is very nice and knowledgeable. He explains everything in a manner that is easy to understand. He is a true genuine professional. An asset to your company.

Extremely pre meditated prejudicial company blaming tech. Paid for services on 3/26/24.Internally,and unbeknownst to me,was already denied of use of card.Emailed executives who review these issues that went unanswered since 3/28/24.With bank statement proof of payment deducted from account.This affected my already poor credit.

Autumn was wonderful Autumn was kind, prepared, attentive, knowledgeable, prompt and amazingly capable. She is, for lack of better words, the blueprint of what a great customer service representative should be, and this comes from someone who worked in the field for quite some time. To summarize, give Autumn a raise-and a promotion. She rocks!

Except for the slight language barrier Except for the slight language barrier, the rep was more than happy to help and quickly handled the transaction.

James - sincerely, genuinely friendly James was sincerely and genuinely friendly and warm, while also demonstrating detailed knowledge of the speed at which various forms of payment go through. He was able to quickly cancel bank payment so I could then pay with a debit card. It really was one of the most pleasant and fun exchanges I've ever had with a credit card company.