TWELLA T WILSON
GBAutumn was wonderful Autumn was kind, prepared, attentive, knowledgeable, prompt and amazingly capable. She is, for lack of better words, the blueprint of what a great customer service representative should be, and this comes from someone who worked in the field for quite some time. To summarize, give Autumn a raise-and a promotion. She rocks!
Jariatou
GBMy card has been locked for 4 weeks now… My card has been locked for 4 weeks now for no reason. I sent the requested information 3 weeks ago and I’ve been getting ignored ever since. I was told this time it would be unlocked last Wednesday. Haven’t had access to my card for a month now. Everyone I have talked to is acting as if they don’t have any idea what’s going on. Not sure what to do.
Thankful
GBExcept for the slight language barrier Except for the slight language barrier, the rep was more than happy to help and quickly handled the transaction.
Loretta Keziah
GBJames deserves a raise James deserves a raise. He is very nice and knowledgeable. He explains everything in a manner that is easy to understand. He is a true genuine professional. An asset to your company.
SHELIA SMYTH
GBYou could never find a better credit card issuer. Period! Above and beyond loyal to their customers! This box could not hold enough words to express how kind, caring & attentive this Company has been.