I was in debt to them because of… I was in debt to them because of recent, tragic, unexpected circumstances which caused me financial hardship until i found a job. The lady I spoke to Astrid, I hope I spelt her name correctly, was very understanding, empathetic and helpful and professional. Then Charles who took my payment was very nice and professional too.

Exceptional Service! I was considering cancelling my card and giving up on FIT due to the terrible service I had gotten from a previous representative today. I called back and God did me a favor today he blessed me with being able to speak with Regina. She was knowledgeable kind and had an amazing willingness to assist. She took the time out to educate me on how FIT MasterCard could certainly be a great asset in rebuilding my credit. I appreciate the superb level of service I received today from Regina. She definitely turned my frown upside down. I explore you not to let her fantastic efforts go unnoticed.

I spoke with someone named Charles I spoke with someone named Charles. He helped me to correct a problem concerning my deposit. He was kind courteous, and he seemed to go above and beyond to help me.

Except for the slight language barrier Except for the slight language barrier, the rep was more than happy to help and quickly handled the transaction.

Answering of all my questions and very… Answering of all my questions and very fast.