I was in debt to them because of… I was in debt to them because of recent, tragic, unexpected circumstances which caused me financial hardship until i found a job. The lady I spoke to Astrid, I hope I spelt her name correctly, was very understanding, empathetic and helpful and professional. Then Charles who took my payment was very nice and professional too.

Autumn was wonderful Autumn was kind, prepared, attentive, knowledgeable, prompt and amazingly capable. She is, for lack of better words, the blueprint of what a great customer service representative should be, and this comes from someone who worked in the field for quite some time. To summarize, give Autumn a raise-and a promotion. She rocks!

Awesome customer service and worked… Awesome customer service and worked with me to help me get my account back on track. Exceptional card company

I have enjoyed my time with your… I have enjoyed my time with your company. I look forward to staying with you and hope to get a credit line increase soon. I have never had a late payment and pay off my card.

My card has been locked for 4 weeks now… My card has been locked for 4 weeks now for no reason. I sent the requested information 3 weeks ago and I’ve been getting ignored ever since. I was told this time it would be unlocked last Wednesday. Haven’t had access to my card for a month now. Everyone I have talked to is acting as if they don’t have any idea what’s going on. Not sure what to do.