TRACEY
GBI was in debt to them because of… I was in debt to them because of recent, tragic, unexpected circumstances which caused me financial hardship until i found a job. The lady I spoke to Astrid, I hope I spelt her name correctly, was very understanding, empathetic and helpful and professional. Then Charles who took my payment was very nice and professional too.
The real Ta-mar
GBExtremely pre meditated prejudicial company blaming tech. Paid for services on 3/26/24.Internally,and unbeknownst to me,was already denied of use of card.Emailed executives who review these issues that went unanswered since 3/28/24.With bank statement proof of payment deducted from account.This affected my already poor credit.
CYNTHIA COYNE
GBAwesome customer service and worked… Awesome customer service and worked with me to help me get my account back on track. Exceptional card company
BARRY B
GBJames - sincerely, genuinely friendly James was sincerely and genuinely friendly and warm, while also demonstrating detailed knowledge of the speed at which various forms of payment go through. He was able to quickly cancel bank payment so I could then pay with a debit card. It really was one of the most pleasant and fun exchanges I've ever had with a credit card company.
Shaheed
GBI spoke with someone named Charles I spoke with someone named Charles. He helped me to correct a problem concerning my deposit. He was kind courteous, and he seemed to go above and beyond to help me.