desean gibson
GBIf I could give this company no stars I… If I could give this company no stars I would. The customer service is horrible. I applied for the card and accidentally sent the wrong address because I was in the process of relocating to a different address. The card went to the incorrect address. When I called to have it corrected, I got an automated machine that gave no options on what dept I needed to go to. Then after the second attempt it asked for an account number which I didn't have. So, I had to go online and call another number the customer service rep transferred me back to the automated machine! So, I called the number again to get a hold of an actual person, they tell me they can't correct my address and issue me another card. They say they need proof of address for my security. I'M THE ONE CALLING IT IN!!! Like what sense does that make?!?!? I told them to just refund my application fee. And I will apply for another credit card. I have a feeling I really dodged a bullet with this one.
CYNTHIA COYNE
GBAwesome customer service and worked… Awesome customer service and worked with me to help me get my account back on track. Exceptional card company
customer
GBRep LISTENED and was very… Rep LISTENED and was very knowledgeable, patient and was able to help my needs, unlike the rep before her. Really made my day!
The real Ta-mar
GBExtremely pre meditated prejudicial company blaming tech. Paid for services on 3/26/24.Internally,and unbeknownst to me,was already denied of use of card.Emailed executives who review these issues that went unanswered since 3/28/24.With bank statement proof of payment deducted from account.This affected my already poor credit.
Loretta Keziah
GBJames deserves a raise James deserves a raise. He is very nice and knowledgeable. He explains everything in a manner that is easy to understand. He is a true genuine professional. An asset to your company.