TRACEY
GBI was in debt to them because of… I was in debt to them because of recent, tragic, unexpected circumstances which caused me financial hardship until i found a job. The lady I spoke to Astrid, I hope I spelt her name correctly, was very understanding, empathetic and helpful and professional. Then Charles who took my payment was very nice and professional too.
BARRY B
GBJames - sincerely, genuinely friendly James was sincerely and genuinely friendly and warm, while also demonstrating detailed knowledge of the speed at which various forms of payment go through. He was able to quickly cancel bank payment so I could then pay with a debit card. It really was one of the most pleasant and fun exchanges I've ever had with a credit card company.
Shaheed
GBI spoke with someone named Charles I spoke with someone named Charles. He helped me to correct a problem concerning my deposit. He was kind courteous, and he seemed to go above and beyond to help me.
customer
GBRep LISTENED and was very… Rep LISTENED and was very knowledgeable, patient and was able to help my needs, unlike the rep before her. Really made my day!
MATTHEW Y ROBINSON
GBAnswering of all my questions and very… Answering of all my questions and very fast.