TRACEY
GBI was in debt to them because of… I was in debt to them because of recent, tragic, unexpected circumstances which caused me financial hardship until i found a job. The lady I spoke to Astrid, I hope I spelt her name correctly, was very understanding, empathetic and helpful and professional. Then Charles who took my payment was very nice and professional too.
Vanessa B
GBThe representative who helped me with… The representative who helped me with my payment was very kind and courteous and helped me with all my Fit credit card needs 5 stars thank you
Toni H
GBExceptional Service! I was considering cancelling my card and giving up on FIT due to the terrible service I had gotten from a previous representative today. I called back and God did me a favor today he blessed me with being able to speak with Regina. She was knowledgeable kind and had an amazing willingness to assist. She took the time out to educate me on how FIT MasterCard could certainly be a great asset in rebuilding my credit. I appreciate the superb level of service I received today from Regina. She definitely turned my frown upside down. I explore you not to let her fantastic efforts go unnoticed.
BARRY B
GBJames - sincerely, genuinely friendly James was sincerely and genuinely friendly and warm, while also demonstrating detailed knowledge of the speed at which various forms of payment go through. He was able to quickly cancel bank payment so I could then pay with a debit card. It really was one of the most pleasant and fun exchanges I've ever had with a credit card company.
Robert M.
GBWOW Your customer service… WOW Your customer service representative was Beyond Awesome! Here name was Iris who was from Philadelphia Center. So polite and knowledgeable and a smooth operator!!! Lol That lady needs to be teaching/training others to bring the up to her Caliber!!! Thank You, IRIS!!!