Extremely pre meditated prejudicial company blaming tech. Paid for services on 3/26/24.Internally,and unbeknownst to me,was already denied of use of card.Emailed executives who review these issues that went unanswered since 3/28/24.With bank statement proof of payment deducted from account.This affected my already poor credit.

James deserves a raise James deserves a raise. He is very nice and knowledgeable. He explains everything in a manner that is easy to understand. He is a true genuine professional. An asset to your company.

Autumn was wonderful Autumn was kind, prepared, attentive, knowledgeable, prompt and amazingly capable. She is, for lack of better words, the blueprint of what a great customer service representative should be, and this comes from someone who worked in the field for quite some time. To summarize, give Autumn a raise-and a promotion. She rocks!

My card has been locked for 4 weeks now… My card has been locked for 4 weeks now for no reason. I sent the requested information 3 weeks ago and I’ve been getting ignored ever since. I was told this time it would be unlocked last Wednesday. Haven’t had access to my card for a month now. Everyone I have talked to is acting as if they don’t have any idea what’s going on. Not sure what to do.

The representative who helped me with… The representative who helped me with my payment was very kind and courteous and helped me with all my Fit credit card needs 5 stars thank you