Kelly Kelly
GBQuick and easy Quick and easy. I did everything online, except the loan signing. Service was prompt, personable, and professional. It took just 3 weeks for the money to show up on my account.
Gary Schaeffer
GBLack of communication and understanding… Lack of communication and understanding what I needed and wanted. Seemed the goal was to get the loan funded as quick as possible instead of how I NEEDED it.
Jeff
GBGreat first experience with Mortgage Had a great experience with my first every mortgage with Better. Jamie O and Chantel C made the experience streamlined and efficient at every turn. Would highly recommend using them for any mortgage needs!
Shalini Kusuru
GBBetter Mortgage made my American Dream… Better Mortgage made my American Dream come true!!! It was quick and easy process going through each anf every step and highly recommended them.
John D Wilson
GBLow cost, process efficiency, but terrible at correcting errors Two major pros: - Significant $avings compared to alternatives - Online process was *usually* well organized One significant con: - When there were relatively minor problems, the process for correcting them was obscure at best. For example, we decided to opt-out of owners' title insurance, but in spite of many reminders, that wasn't corrected until 4 pm on the day before closing. There were at least three other similar disconnects. It seems like in the name of efficiency, Better doesn't empower the point of contact to fix problems directly.