Quick and easy Quick and easy. I did everything online, except the loan signing. Service was prompt, personable, and professional. It took just 3 weeks for the money to show up on my account.

Easy to use online systems with daily… Easy to use online systems with daily updates and clear instructions on actions needed. Fast and attentive response times

The whole process is online The whole process is online, which is great. The site is super clean and easy to use with a dashboard that outlines outstanding tasks and where you're at in the process. My mortgage rep was very responsive and spent time answering all my questions. Overall a very fast, easy experience.

WASTE OF TIME-Go elsewhere Better took 5 weeks to consider my application. They gave me pre approval immediately, and ‘approval’ after 2 weeks. Three weeks later, while submitting final paperwork to initiate my closing, my loan was canceled. They cited a late on my record that was AVAILABLE AND DISCUSSED WITH THEM 3 weeks earlier! They used approval personnel in 3 separate states to assess my file, and apparently one hand was not talking to the other. They then kept my loan OPEN AND APPROVED on their site for another FIVE DAYS, even asking me (after their denial email) for additional paperwork needed for the ‘closing.’ They also changed my home insurance, adding themselves and cancelling off my current lender, and never even bothered to correct the matter days after they denied the loan!! I had to do it. I subsequently got the loan (closed it) I wanted this same week thru a competitor in FIVE DAYS. They still had my loan as open and approved, despite their careless denial email. DO NOT WASTE YOUR TIME. You can find BETTER..I did!

Great first experience with Mortgage Had a great experience with my first every mortgage with Better. Jamie O and Chantel C made the experience streamlined and efficient at every turn. Would highly recommend using them for any mortgage needs!