
Joanne
GBNo service yet… Update: Service began a few minutes after I wrote this review. We registered for service online yesterday morning and have no electricity or a clear explanation of why. Customer service rep was good, attempted to investigate but said there’s a problem the back office has to resolve. We will have to wait 24-48 hours for an email. We have to reschedule work that was to be done on the house and our move in unless we have service today. We will be happy to write a update the review once the issue is resolved.

Alexzaysha Freeman
GBSuper simple Super simple, quick, & easy to setup service at our new home!

MB
GBThe customer service is terrible and at… The customer service is terrible and at times even rude. I would never suggest Gexa to anyone. I would change companies immediately if not for their high cancellation fee. Avoid Gexa at all costs

Judith Briggs
GBCreated a fiasco for me Created a fiasco for me. Gave me incorrect % terms info on new service I selected. Was much higher than they quoted. Disenrolled me immed from current provider. Dd not have new provider to start til 5/24, then changed that again I gave them start/stop date, which they ignored. On the phone 4 hours with new prover and center Point to straighten out. Thankfully I. have a whole house generator, so we were not without electricity. Good thing, as spouse on oxygen. I wish I could give them zero stars. Horrible experience. I don't know if they sold me a bill of goods to get order or just not trained. I personally had to straighten out the mess they made, and did not get the % they quoted. Much higher. I am filing a complaint with our local BBB, as well as putting this on our 2 neighborhood FB Groups, and Yelp.

Richard Mostyn
GBVery friendly and helpful customer… Very friendly and helpful customer service. (I don't see that too much these days) Help me get started on new service. Made it simple and painless. Thank you