Judith Briggs
GBCreated a fiasco for me Created a fiasco for me. Gave me incorrect % terms info on new service I selected. Was much higher than they quoted. Disenrolled me immed from current provider. Dd not have new provider to start til 5/24, then changed that again I gave them start/stop date, which they ignored. On the phone 4 hours with new prover and center Point to straighten out. Thankfully I. have a whole house generator, so we were not without electricity. Good thing, as spouse on oxygen. I wish I could give them zero stars. Horrible experience. I don't know if they sold me a bill of goods to get order or just not trained. I personally had to straighten out the mess they made, and did not get the % they quoted. Much higher. I am filing a complaint with our local BBB, as well as putting this on our 2 neighborhood FB Groups, and Yelp.
Hank Hegar
GBPrice was competitive Price was competitive. Changing was quick and easy.
Joanne
GBNo service yet… Update: Service began a few minutes after I wrote this review. We registered for service online yesterday morning and have no electricity or a clear explanation of why. Customer service rep was good, attempted to investigate but said there’s a problem the back office has to resolve. We will have to wait 24-48 hours for an email. We have to reschedule work that was to be done on the house and our move in unless we have service today. We will be happy to write a update the review once the issue is resolved.
Happy consumer
GBFlexible and user friendly Well laid out, easy to pull up plan details and transition from one plan to another.
Nakiea Williams
GBOverall Good Experience This has been a pretty good experience so far no issues whatsoever.