JOYCE J ROBERTSON
GBI've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.
Russell Lewis
GBexcellent interaction As always the agent was friendly, helpful, and very pleasant to work with. We found the issue and fixed. I have no complaints with interaction and all previous interaction. service has always be a great experience.
IslandGirlMV
GBThe rep I spoke with was very nice and… The rep I spoke with was very nice and knew what she was talking about. She also submitted a note about my complaint, which is that the customer should be able to pay the complete shortage of escrow and retain the existing monthly payment amount. She stated that they can't have us prepay taxes. Excuse me, but an escrow account is exactly for the purpose of prepaying!
Larry Johnson
GBLove me some Mr.Cooper.Very professional. Love me some Mr Cooper. They are very professional and courtesy and help you understand what is going on.
Carl Hartman
GBSebastian was very easy to understand… Sebastian was very easy to understand .But im still waiting for answers on loan forbearance wich I was was told went thew and given a final date of July .she didn't have any answers . I'm concerned