Rheta Obrart
GBEveryone that I dealt with at Rushmore… Everyone that I dealt with at Rushmore Servicing, was so nice (especially Jessica OLMOS). Your customer service representatives are wonderful to speak to and we were able to get me through this difficult situation. Many thanks to Jesus, and Enrique as well. It was a pleasure working with you all. Thank you so much. Paul Melo
Michael M
GBNo matter what situation we were… No matter what situation we were facing, the people at Mr Cooper always treated us with respect. They are personable and understanding. We would recommend Mr Cooper for your mortgage needs!
Debbie Bynoe
GBMortgaging with Mr Cooper apologies to "Hanging with Mr. Cooper What made my first interaction with Mr Cooper great was the friendliness of the customer service rep I spoke with. She was able to put my mind at ease and assured me that personnel would be available to answer my phone calls. The company realizes that not all of their customers are tech savvy. Some are "old school" and prefer that human touch. I look forward to being a client and feel Mr Cooper is a good fit for my home mortgage needs.
jacqulin sommers
GBThe lady I spoke with was very helpful with a website that is very tedious and confusing The lady I spoke with was very kind, knowledgeable and patience. She walked me through the website so I could EASILY find where I needed to be and stayed with me until I filled in the form properly and also explained that it is NOT a beneficiary change.
Ryan Arnott
GBMortgage Company that works with you not against you The representatives at Mr. Cooper are kind, understanding and willing to help. They are knowledgeable and work with you.