Carl Hartman
GBSebastian was very easy to understand… Sebastian was very easy to understand .But im still waiting for answers on loan forbearance wich I was was told went thew and given a final date of July .she didn't have any answers . I'm concerned
Larry Johnson
GBLove me some Mr.Cooper.Very professional. Love me some Mr Cooper. They are very professional and courtesy and help you understand what is going on.
Michael M
GBNo matter what situation we were… No matter what situation we were facing, the people at Mr Cooper always treated us with respect. They are personable and understanding. We would recommend Mr Cooper for your mortgage needs!
Roberta Otts
GBI had to call no fewer than 5 times… I had to call no fewer than 5 times with different problems I was having regarding one issue! Each time, the representative was very helpful and patient with me. I am elderly and not very electronically inclined! Thank you, Mr. Cooper staff!!
Beverly Hayes
GBALL MONTHLY PAYMENTS MADE NOT SHOWN TOTAL OF 7 unable to have our payment record updated to reflect payments made over the last 7 months,we have sent in copies of bank money orders several times,made many calls,did the request to have a review, spoke with the law firm and sent them all the info still no help from anyone.it seems our payments are being held to force us into foreclosure.requested a face to face meeting to sort this out but was told Rushmore does not do this and we should contact HUD