Carmen A Caban
GBUnderstanding and kindness ✨️ respect to… Understanding and kindness ✨️ respect to the situation with the task regarding, solving the problem. Very helpful and her attitude was really helpful for me. Thanks.
Russell Lewis
GBexcellent interaction As always the agent was friendly, helpful, and very pleasant to work with. We found the issue and fixed. I have no complaints with interaction and all previous interaction. service has always be a great experience.
Richard Jones
GBWrong payment Your company sent payment to cover my hazard insurance to the wrong address. As such, Farmers Insurance was about to cancel my coverage. When I finally got passed your computer software and reached a live person, Abby, your agent was helpful. She discovered the problem, and sent in another payment to the correct address for Farmers. The problem should be resolved, but I will not be sure until I hear from Farmers. This issue should never have happened in the first place.
Michael M
GBNo matter what situation we were… No matter what situation we were facing, the people at Mr Cooper always treated us with respect. They are personable and understanding. We would recommend Mr Cooper for your mortgage needs!
JOYCE J ROBERTSON
GBI've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.