Michael M
GBNo matter what situation we were… No matter what situation we were facing, the people at Mr Cooper always treated us with respect. They are personable and understanding. We would recommend Mr Cooper for your mortgage needs!
Raul Coronado
GBImportance of well trained staff It was mainly your representative, Mr. Luis Sifuentes. He was professional, knowledgeable, courteous and most helpful. He was patient and explained what was necessary. He made sure that I understood the home purchase process with pre-approval. He carefully followed up the document submission and the signing of the papers. He made the whole experience easy and stress free. This is why I keep coming back to Mr. Cooper!
JOYCE J ROBERTSON
GBI've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.
Rick Eble
GBI was not happy about being transferred… I was not happy about being transferred to another company. I talked to a lady ( very informative & pleasant). She calm me down and assisted me with the information I needed to know. I think her name is Pretty,no sure.
Stella Marie Sciortino
GBNo existing live representative that… No existing live representative that can assist existing clients. They are all automated. If I can give zero star, I will do it.