Rick Eble
GBI was not happy about being transferred… I was not happy about being transferred to another company. I talked to a lady ( very informative & pleasant). She calm me down and assisted me with the information I needed to know. I think her name is Pretty,no sure.
JOYCE J ROBERTSON
GBI've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.
Stella Marie Sciortino
GBNo existing live representative that… No existing live representative that can assist existing clients. They are all automated. If I can give zero star, I will do it.
Richard Jones
GBWrong payment Your company sent payment to cover my hazard insurance to the wrong address. As such, Farmers Insurance was about to cancel my coverage. When I finally got passed your computer software and reached a live person, Abby, your agent was helpful. She discovered the problem, and sent in another payment to the correct address for Farmers. The problem should be resolved, but I will not be sure until I hear from Farmers. This issue should never have happened in the first place.
jacqulin sommers
GBThe lady I spoke with was very helpful with a website that is very tedious and confusing The lady I spoke with was very kind, knowledgeable and patience. She walked me through the website so I could EASILY find where I needed to be and stayed with me until I filled in the form properly and also explained that it is NOT a beneficiary change.