Mr. Cooper

8950 Cypress Waters Blvd., 75019, Coppell, United States
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4.30
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

0.00%

1

15.00%
About Mr. Cooper

We’re Mr. Cooper, and we’re changing the face of home loans. Whether you’re looking to refinance, buy, or sell your home, we put customers first. With 20+ years of experience and more than 3 million customers, Mr. Cooper is now one of the largest home loan servicers in the country. Our goal? To keep the dream of home ownership alive for every customer. Nationstar Mortgage LLC dba Mr. Cooper Equal Housing Opportunity. NMLS: #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org).

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JOYCE J ROBERTSON
GB

I've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.

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IslandGirlMV
GB

The rep I spoke with was very nice and… The rep I spoke with was very nice and knew what she was talking about. She also submitted a note about my complaint, which is that the customer should be able to pay the complete shortage of escrow and retain the existing monthly payment amount. She stated that they can't have us prepay taxes. Excuse me, but an escrow account is exactly for the purpose of prepaying!

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Debbie Bynoe
GB

Mortgaging with Mr Cooper apologies to "Hanging with Mr. Cooper What made my first interaction with Mr Cooper great was the friendliness of the customer service rep I spoke with. She was able to put my mind at ease and assured me that personnel would be available to answer my phone calls. The company realizes that not all of their customers are tech savvy. Some are "old school" and prefer that human touch. I look forward to being a client and feel Mr Cooper is a good fit for my home mortgage needs.

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jacqulin sommers
GB

The lady I spoke with was very helpful with a website that is very tedious and confusing The lady I spoke with was very kind, knowledgeable and patience. She walked me through the website so I could EASILY find where I needed to be and stayed with me until I filled in the form properly and also explained that it is NOT a beneficiary change.

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Stella Marie Sciortino
GB

No existing live representative that… No existing live representative that can assist existing clients. They are all automated. If I can give zero star, I will do it.

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