Mr. Cooper

8950 Cypress Waters Blvd., 75019, Coppell, United States
image
4.30
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

0.00%

1

15.00%
About Mr. Cooper

We’re Mr. Cooper, and we’re changing the face of home loans. Whether you’re looking to refinance, buy, or sell your home, we put customers first. With 20+ years of experience and more than 3 million customers, Mr. Cooper is now one of the largest home loan servicers in the country. Our goal? To keep the dream of home ownership alive for every customer. Nationstar Mortgage LLC dba Mr. Cooper Equal Housing Opportunity. NMLS: #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org).

Tags
Contact Info

You need to Login first to submit your review.

image
IslandGirlMV
GB

The rep I spoke with was very nice and… The rep I spoke with was very nice and knew what she was talking about. She also submitted a note about my complaint, which is that the customer should be able to pay the complete shortage of escrow and retain the existing monthly payment amount. She stated that they can't have us prepay taxes. Excuse me, but an escrow account is exactly for the purpose of prepaying!

image
Carmen A Caban
GB

Understanding and kindness ✨️ respect to… Understanding and kindness ✨️ respect to the situation with the task regarding, solving the problem. Very helpful and her attitude was really helpful for me. Thanks.

image
Richard Jones
GB

Wrong payment Your company sent payment to cover my hazard insurance to the wrong address. As such, Farmers Insurance was about to cancel my coverage. When I finally got passed your computer software and reached a live person, Abby, your agent was helpful. She discovered the problem, and sent in another payment to the correct address for Farmers. The problem should be resolved, but I will not be sure until I hear from Farmers. This issue should never have happened in the first place.

image
Larry Johnson
GB

Love me some Mr.Cooper.Very professional. Love me some Mr Cooper. They are very professional and courtesy and help you understand what is going on.

image
Debbie Bynoe
GB

Mortgaging with Mr Cooper apologies to "Hanging with Mr. Cooper What made my first interaction with Mr Cooper great was the friendliness of the customer service rep I spoke with. She was able to put my mind at ease and assured me that personnel would be available to answer my phone calls. The company realizes that not all of their customers are tech savvy. Some are "old school" and prefer that human touch. I look forward to being a client and feel Mr Cooper is a good fit for my home mortgage needs.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow