Stella Marie Sciortino
GBNo existing live representative that… No existing live representative that can assist existing clients. They are all automated. If I can give zero star, I will do it.
Larry Johnson
GBLove me some Mr.Cooper.Very professional. Love me some Mr Cooper. They are very professional and courtesy and help you understand what is going on.
JOYCE J ROBERTSON
GBI've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.
Beverly Hayes
GBALL MONTHLY PAYMENTS MADE NOT SHOWN TOTAL OF 7 unable to have our payment record updated to reflect payments made over the last 7 months,we have sent in copies of bank money orders several times,made many calls,did the request to have a review, spoke with the law firm and sent them all the info still no help from anyone.it seems our payments are being held to force us into foreclosure.requested a face to face meeting to sort this out but was told Rushmore does not do this and we should contact HUD
Roberta Otts
GBI had to call no fewer than 5 times… I had to call no fewer than 5 times with different problems I was having regarding one issue! Each time, the representative was very helpful and patient with me. I am elderly and not very electronically inclined! Thank you, Mr. Cooper staff!!