Rick Eble
GBI was not happy about being transferred… I was not happy about being transferred to another company. I talked to a lady ( very informative & pleasant). She calm me down and assisted me with the information I needed to know. I think her name is Pretty,no sure.
Stella Marie Sciortino
GBNo existing live representative that… No existing live representative that can assist existing clients. They are all automated. If I can give zero star, I will do it.
Carmen A Caban
GBUnderstanding and kindness ✨️ respect to… Understanding and kindness ✨️ respect to the situation with the task regarding, solving the problem. Very helpful and her attitude was really helpful for me. Thanks.
kat p
GBHorrendous customer service Horrendous customer service. Their website is difficult to navigate and good luck trying to get any helpful responses. I tried calling to no avail and chatting with agent is impossible. Still dont have an answer! How do companies like this survive!!!!!
Douglas Hilker
GBReaching customer service 3 weeks prior, I was unable to reach a representative. Still I don’t know why. On my second attempt, my call was routed through a different department and was successfully completed. This last call went directly to customer service resolving the issue.