Roberta Otts
GBI had to call no fewer than 5 times… I had to call no fewer than 5 times with different problems I was having regarding one issue! Each time, the representative was very helpful and patient with me. I am elderly and not very electronically inclined! Thank you, Mr. Cooper staff!!
JOYCE J ROBERTSON
GBI've only been with this company a few… I've only been with this company a few months now, so far so good... I've had o bad experience.
Rheta Obrart
GBEveryone that I dealt with at Rushmore… Everyone that I dealt with at Rushmore Servicing, was so nice (especially Jessica OLMOS). Your customer service representatives are wonderful to speak to and we were able to get me through this difficult situation. Many thanks to Jesus, and Enrique as well. It was a pleasure working with you all. Thank you so much. Paul Melo
Stella Marie Sciortino
GBNo existing live representative that… No existing live representative that can assist existing clients. They are all automated. If I can give zero star, I will do it.
Douglas Hilker
GBReaching customer service 3 weeks prior, I was unable to reach a representative. Still I don’t know why. On my second attempt, my call was routed through a different department and was successfully completed. This last call went directly to customer service resolving the issue.