Raul Coronado
GBImportance of well trained staff It was mainly your representative, Mr. Luis Sifuentes. He was professional, knowledgeable, courteous and most helpful. He was patient and explained what was necessary. He made sure that I understood the home purchase process with pre-approval. He carefully followed up the document submission and the signing of the papers. He made the whole experience easy and stress free. This is why I keep coming back to Mr. Cooper!
Carmen A Caban
GBUnderstanding and kindness ✨️ respect to… Understanding and kindness ✨️ respect to the situation with the task regarding, solving the problem. Very helpful and her attitude was really helpful for me. Thanks.
jacqulin sommers
GBThe lady I spoke with was very helpful with a website that is very tedious and confusing The lady I spoke with was very kind, knowledgeable and patience. She walked me through the website so I could EASILY find where I needed to be and stayed with me until I filled in the form properly and also explained that it is NOT a beneficiary change.
Larry Johnson
GBLove me some Mr.Cooper.Very professional. Love me some Mr Cooper. They are very professional and courtesy and help you understand what is going on.
Michael M
GBNo matter what situation we were… No matter what situation we were facing, the people at Mr Cooper always treated us with respect. They are personable and understanding. We would recommend Mr Cooper for your mortgage needs!