IslandGirlMV
GBThe rep I spoke with was very nice and… The rep I spoke with was very nice and knew what she was talking about. She also submitted a note about my complaint, which is that the customer should be able to pay the complete shortage of escrow and retain the existing monthly payment amount. She stated that they can't have us prepay taxes. Excuse me, but an escrow account is exactly for the purpose of prepaying!
Rick Eble
GBI was not happy about being transferred… I was not happy about being transferred to another company. I talked to a lady ( very informative & pleasant). She calm me down and assisted me with the information I needed to know. I think her name is Pretty,no sure.
Carmen A Caban
GBUnderstanding and kindness ✨️ respect to… Understanding and kindness ✨️ respect to the situation with the task regarding, solving the problem. Very helpful and her attitude was really helpful for me. Thanks.
Russell Lewis
GBexcellent interaction As always the agent was friendly, helpful, and very pleasant to work with. We found the issue and fixed. I have no complaints with interaction and all previous interaction. service has always be a great experience.
Larry Johnson
GBLove me some Mr.Cooper.Very professional. Love me some Mr Cooper. They are very professional and courtesy and help you understand what is going on.