Non existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!

unique opportunities but high fees EquityZen introduced us to another entity that allowed us to succesfully invest in a pre-IPO company. It would not otherwise have been possible to make that investment. We are happy with our investment, but I do feel that the only work that Equityzen did was to introduce an interested buyer to an interested seller, and for that their 5% fee is very high.

Great company Great company. Do what they say they will. Have never had any issues with communication like others here say they did... but usually only people having an issue come here to post reviews. Bought Palantir in summer 2020 and had a 6x exit in 2021. Currently have Cerebras Systems and trying to get more. Also their prices are the best I've seen.

They make it easy to do a purchase but lack company financial details. They make it easy to do a purchase. The biggest issue is stale valuations on offerings and not enough financial information to make an informed decision. Often not even the most basic of financial information is available. Like historic revenue, past/future growth, amount of debt,

Good support and selection Easy to work with. Great customer support. Good selection - got into Palantir in 2017 and Anduril in 2023. Decent valuations. Never able to get us SpaceX though, but everyone has wanted in it for at least a decade and it's super hard to get.