Saurabh Dalal
GBNeed more info on failed deals EZ does not provide info on deals (historically to present) that were offered but did not go through. EZ should also let investors know that only a certain approx % of the funds necessary for the deal was raised. that is vital info, esp for private shares, so investors can be more educated and get a better understanding of price. we know some offers are ridiculously high - it happens often - and probably received little to no interest. why do they not provide that info, esp to loyal investors who have done deals with EZ?!! it only makes for more informed investors and a better service. EZ needs to change that policy and disclose more info asap! maybe your competitors will learn more quickly than you
Anonymous
GBTransparent and Helpful The team at EquityZen were transparent, communicative, and helpful throughout the entire process. They helped me navigate the process from start to finish, which was very helpful as a first time seller. Thank you!
David Schiller
GBThey make it easy to do a purchase but lack company financial details. They make it easy to do a purchase. The biggest issue is stale valuations on offerings and not enough financial information to make an informed decision. Often not even the most basic of financial information is available. Like historic revenue, past/future growth, amount of debt,
Equity seller
CAThey got the deal done as advertised… They got the deal done as advertised and were responsive, flexible, and knowledgable throughout. Ultimately the final steps of the deal ended up being out of their hands, but they handled the setup expertly.
Atiq
GBNon existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!