Non existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!

Transparent and Helpful The team at EquityZen were transparent, communicative, and helpful throughout the entire process. They helped me navigate the process from start to finish, which was very helpful as a first time seller. Thank you!

unique opportunities but high fees EquityZen introduced us to another entity that allowed us to succesfully invest in a pre-IPO company. It would not otherwise have been possible to make that investment. We are happy with our investment, but I do feel that the only work that Equityzen did was to introduce an interested buyer to an interested seller, and for that their 5% fee is very high.

EquityZen without asking or informing… EquityZen without asking or informing me sold my investment and bought some other investment for 50% loss and then again liquidated the new investment for 20% of the price, in net i lost 80% of my investment. This is a huge loss for me and will never trust not only EquityZen but also any other private investments. There was no transparency and I am highly suspicious with what happened. Highly recommend to stay away from this company

Good platform, but joining in frequent tender offers. It is a good platform and has many merits. My concern is that fund managers tend to join tender offers rather than reject them, meaning that your shares will be sold before its full growth (e.g., by going public or being acquired). In my experience, fund managers decided to join a tender offer for shares I held already more than 2 years. About 6 to 10 months later (I cannot remember exactly how many months), I was notified that fund managers are considering to join another tender offer. If you are an investor seeking a high-risk-high-return opportunity in unlisted company, this platform may not align with your expectation.