Non existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!

Fair pricing and the best choice out of all… Fair pricing and the best choice out of all the the other companies providing access to private placements. A win for buyers and sellers!

Exceptional EquityZen I went to EquityZen with no idea of the process and a very short timeline to sell my shares. The advisor was very, very helpful in explaining the process and ensuring that I was able to make informed decisions that were in my interest.

I would have liked to have had a better… I would have liked to have had a better way to contact EquityZen than by email alone. Especially when those emails either go unanswered or have a delayed response time. When you invest over $80,000, you don't expect to be given the bum's rush when you have a question. That's why I have subsequently opened an account with LINQTO and plan to give them first consideration for my next venture-type investment.

unique opportunities but high fees EquityZen introduced us to another entity that allowed us to succesfully invest in a pre-IPO company. It would not otherwise have been possible to make that investment. We are happy with our investment, but I do feel that the only work that Equityzen did was to introduce an interested buyer to an interested seller, and for that their 5% fee is very high.