Non existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!

Helpful and easy to deal with I have made several stock sales through EquityZen. Rushi has been very helpful in guiding me through the process.

I would have liked to have had a better… I would have liked to have had a better way to contact EquityZen than by email alone. Especially when those emails either go unanswered or have a delayed response time. When you invest over $80,000, you don't expect to be given the bum's rush when you have a question. That's why I have subsequently opened an account with LINQTO and plan to give them first consideration for my next venture-type investment.

This is the best team I've worked with This is the best team I've worked with. They are the most professional group of individuals and Rushi in particular always excels in every possible way. Thank you so much!

They got the deal done as advertised… They got the deal done as advertised and were responsive, flexible, and knowledgable throughout. Ultimately the final steps of the deal ended up being out of their hands, but they handled the setup expertly.