customer
SGGood support and selection Easy to work with. Great customer support. Good selection - got into Palantir in 2017 and Anduril in 2023. Decent valuations. Never able to get us SpaceX though, but everyone has wanted in it for at least a decade and it's super hard to get.
Stefan Coburn
GBGood communication Good communication. Easy to work with.
David Schiller
GBThey make it easy to do a purchase but lack company financial details. They make it easy to do a purchase. The biggest issue is stale valuations on offerings and not enough financial information to make an informed decision. Often not even the most basic of financial information is available. Like historic revenue, past/future growth, amount of debt,
Scott
GBHelpful and easy to deal with I have made several stock sales through EquityZen. Rushi has been very helpful in guiding me through the process.
Atiq
GBNon existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!