customer
SGGood support and selection Easy to work with. Great customer support. Good selection - got into Palantir in 2017 and Anduril in 2023. Decent valuations. Never able to get us SpaceX though, but everyone has wanted in it for at least a decade and it's super hard to get.
Stefan Coburn
GBGood communication Good communication. Easy to work with.
Atiq
GBNon existent customer care, no live agent chat, modification of deals are hard even though there's lot of time ahead Once reservation is confirmed it's hard to edit / modify it even if there's plenty of time before fund being pulled. Sometimes funds are pulled few days before the mentioned date that it is supposed to be. Customer care feels non-existent. Chat bot during business hour doesn't work. Can't get anybody over phone calls either. As a result, we waste some time!
Dr Miklos Toth customer
GBI like the way you do things Accessibility,curtesy and empathy are the ways you do your job. Thank you and please keep it up.
customer
GBI would have liked to have had a better… I would have liked to have had a better way to contact EquityZen than by email alone. Especially when those emails either go unanswered or have a delayed response time. When you invest over $80,000, you don't expect to be given the bum's rush when you have a question. That's why I have subsequently opened an account with LINQTO and plan to give them first consideration for my next venture-type investment.