John Verdi
USSuccessful Outcomes? Customer service and case manager are great. Still awaiting outcome after 6 months of investigation. I am wondering why I have seen no reviews where customers have reclaimed all or part of the money they lost in crypto scams.
Kelvin Florness
CANot Good At Crypto Scams At first they seemed very helpful and gathered all of the information from me and did their cryoto trace report which cost me over 1700.00 CAN. My local law enforcement was not willing to help but it was stated in the report that Do not worry. Please contact us as we have a worldwide network of law enforcement that may be able to assist. That did not happen. The case was forwarded to the legal department and instead of concentrating on the Exchange were the Crypto was funnelled to Binance attention was given to exchanges leading up to them. Because of this my accounts were closed on my Crypto exchange and I have suffered bank restrictions. I asked for a quote to go after Binance but never did get one. It felt like the Crypto report was never read. Not very happy with their service.
lrb
CAAlmost 3 years and counting It's been almost 3 years and I still have not been able to recover a cent. My first contact was May 3, 2021. The only case number I have to refer to was the first one given to me when I sent all the information.. case 197010. Last contact at this point was July 20, 2023. MyChargeBack has run a blockchain and apparently they need the police to process a KYC (know your customer) document. The police say it is not their jurisdiction. I've paid MyChargeBack for their service and for legal help. But I'm stuck in a circle. There's nothing they can do!!!! I'm so disappointed. UPDATE: On Mar 6, 2024 I received a call from Samuel Fainsod, of the Crypto and Cyber Forensic Investigation Department at MyChargeBack. He has been assigned to my case and we think there may be a path forward that has not yet been tried. I’m happy to see some progress on my case. Thanks for giving me some hope again.
TripleC
USI am looking into using this company I am looking into using this company, so I was going over reviews and have to say that the response team is the most thorough I have ever seen. The way you take the time and effort to set the negative reviews straight with facts is impressive. Is there anyway to receive an email stating how your program works? What I will need to pay upfront? Alphabulltrades.com currently has my funds because I made a huge mistake. However I am leading them on like everything is OK hoping I can at least hold them accountable for other people not to fall in this trap?
Erik Alda
USTerrible service Terrible service My case manager is defensive, slow, and constantly denies what she has said earlier. They have delivered on one third of what they are supposed to deliver. I have stopped paying them until they do their job. Here is what their response is going to be: your case was complex and we did everything in our power blah blah blah. No they have not and I can prove it I encourage you to be careful dealing with this company.