MyChargeBack

1441 Broadway, 3rd Floor, PMB #3111, 10018, New York, United States
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3.15
Based on 20 Reviews

5

45.00%

4

5.00%

3

10.00%

2

0.00%

1

40.00%
About MyChargeBack

MyChargeBack firmly believes that an open, free platform allowing consumers to share their experiences with service providers is a vital asset for any business. For us, it provides access to feedback that we might otherwise not receive. And we genuinely appreciate all legitimate comments that have been posted here, both positive and negative, because they have allowed us to resolve outstanding issues, improve our products and services and better serve our clients. Unfortunately, however, Trustpilot is a thoroughly unreliable platform for consumers who wish to determine the reliability of a merchant. The algorithms developed by its anonymous and unresponsive "Content Integrity Team" are poorly designed and, as a result, regularly delete legitimate 5-star reviews submitted by real consumers who have had genuine service-related experiences. For example, in 2023 alone, Trustpilot removed approximately 30 such 5-star reviews from our page. MyChargeBack would be pleased to provide copies of those deleted but legitimate reviews to anyone who asks. In addition, due to certain ambiguities in Trustpilot rules, many fake reviews posted by spammers, scammers, hackers, and competitors remain online, even though its so-called "Content Integrity Team" does claim it attempts to interdict them. As of August 30, 2022, Trustpilot had removed 551 fake reviews that were on this page, a full 70% more than those that remained. We are not the only ones who have noted Trustpilot's erratic policies. Indeed, similar observations have been posted on Trustpilot’s own Trustpilot page. Unfortunately, we have to conclude that the wide gaps in Trustpilot’s platform create an opportunity for those with ulterior motives to mislead potential and current clients. Instead of assisting consumers in making an educated decision whether to use our services, they may be left confused. Trustpilot is a discredited source. The constant monitoring and attempt at managing fake reviews, of course, requires a substantial commitment of time and manpower. Trustpilot's institutional negligence forces us to undertake that commitment in order to ensure as much as possible that the comments posted are legitimate. If you are a consumer who does seek informed advice about MyChargeBack, we have former clients worldwide who would be happy to share their real experience with you. If you would like to schedule a meeting or follow-up with someone on our team, please register directly on our website. Whether you chose to work with MyChargeBack or not, we wish you much success. And if you, like us, are a vendor, you are best advised to beware Trustpilot and opt to cooperate with one of its more dependable competitors instead.

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lrb
CA

Almost 3 years and counting It's been almost 3 years and I still have not been able to recover a cent. My first contact was May 3, 2021. The only case number I have to refer to was the first one given to me when I sent all the information.. case 197010. Last contact at this point was July 20, 2023. MyChargeBack has run a blockchain and apparently they need the police to process a KYC (know your customer) document. The police say it is not their jurisdiction. I've paid MyChargeBack for their service and for legal help. But I'm stuck in a circle. There's nothing they can do!!!! I'm so disappointed. UPDATE: On Mar 6, 2024 I received a call from Samuel Fainsod, of the Crypto and Cyber Forensic Investigation Department at MyChargeBack. He has been assigned to my case and we think there may be a path forward that has not yet been tried. I’m happy to see some progress on my case. Thanks for giving me some hope again.

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David Seon
GB

Visited MyChargeback after being… Visited MyChargeback after being scammed out of funds trading with Greenfields, it has been almost three years now, and with patience working with MyChargeback and Yuliya and their solicitor's team and finally progressing to the financial ombudsman was able to recover 70% of my funds. I am happy to have received a substantial amount of my funds back and the risk of trust I placed with My chargeback was well worth it. Thank you.

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Kathy Russell
GB

They explained exactly what I had… They explained exactly what I had thought was true, the scammer I dealt with was very persuasive and made me feel at ease while I was dealing with them. I had my little voice in the back of my mind that said watch out this is too good to be true, and thank's to my little voice I didn't take any more of a loss than I did because it was exactly that, too good to be true. And by the way my name is Larry Russell not Kathy (my former wife passed away in 2020)

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Peter Wong
NL

Oplichters en het kost nog veel geld… Oplichters en het kost nog veel geld ook. Wegblijven bij deze gasten! Gezien het antwoord geeft al aan dat ze totaal niet geinteresseerd zijn in hun klanten; I made payments to MyCB, to the so called lawyer firm Yoram Fay, had contact with a certain Saul, Evan, David, Nate, Andrew, Stevan and many others, or are these all ONE person? I have sent an Apostille to the so called lawyers firm and so on. I just do not understand that there are satisfied "clients". Maybe because they solve problems randomly. So far, to me, it's an other, money costing, scam company! Shame on you.

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Peter Khvann
GB

These people are nothing but scammers These people are nothing but scammers. I paid an upfront fee of $1000 and after months of getting nothing done. I contact my credit card company disputing the charges. That's when I got their attention. Evan S. said they traced my funds and before they can move forward he said I must cancel the dispute. So I cancel the dispute and after that Evan stopped responding to my emails claiming the dispute has not been canceled even though my credit card company canceled and took back the $1000 credit. They were smart because once I cancel I coudn't dispute it again.

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