MyChargeBack

1441 Broadway, 3rd Floor, PMB #3111, 10018, New York, United States
http://mychargeback.com
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3.15
Based on 20 Reviews

5

45.00%

4

5.00%

3

10.00%

2

0.00%

1

40.00%
About MyChargeBack

MyChargeBack firmly believes that an open, free platform allowing consumers to share their experiences with service providers is a vital asset for any business. For us, it provides access to feedback that we might otherwise not receive. And we genuinely appreciate all legitimate comments that have been posted here, both positive and negative, because they have allowed us to resolve outstanding issues, improve our products and services and better serve our clients. Unfortunately, however, Trustpilot is a thoroughly unreliable platform for consumers who wish to determine the reliability of a merchant. The algorithms developed by its anonymous and unresponsive "Content Integrity Team" are poorly designed and, as a result, regularly delete legitimate 5-star reviews submitted by real consumers who have had genuine service-related experiences. For example, in 2023 alone, Trustpilot removed approximately 30 such 5-star reviews from our page. MyChargeBack would be pleased to provide copies of those deleted but legitimate reviews to anyone who asks. In addition, due to certain ambiguities in Trustpilot rules, many fake reviews posted by spammers, scammers, hackers, and competitors remain online, even though its so-called "Content Integrity Team" does claim it attempts to interdict them. As of August 30, 2022, Trustpilot had removed 551 fake reviews that were on this page, a full 70% more than those that remained. We are not the only ones who have noted Trustpilot's erratic policies. Indeed, similar observations have been posted on Trustpilot’s own Trustpilot page. Unfortunately, we have to conclude that the wide gaps in Trustpilot’s platform create an opportunity for those with ulterior motives to mislead potential and current clients. Instead of assisting consumers in making an educated decision whether to use our services, they may be left confused. Trustpilot is a discredited source. The constant monitoring and attempt at managing fake reviews, of course, requires a substantial commitment of time and manpower. Trustpilot's institutional negligence forces us to undertake that commitment in order to ensure as much as possible that the comments posted are legitimate. If you are a consumer who does seek informed advice about MyChargeBack, we have former clients worldwide who would be happy to share their real experience with you. If you would like to schedule a meeting or follow-up with someone on our team, please register directly on our website. Whether you chose to work with MyChargeBack or not, we wish you much success. And if you, like us, are a vendor, you are best advised to beware Trustpilot and opt to cooperate with one of its more dependable competitors instead.

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Kathy Russell
GB

They explained exactly what I had… They explained exactly what I had thought was true, the scammer I dealt with was very persuasive and made me feel at ease while I was dealing with them. I had my little voice in the back of my mind that said watch out this is too good to be true, and thank's to my little voice I didn't take any more of a loss than I did because it was exactly that, too good to be true. And by the way my name is Larry Russell not Kathy (my former wife passed away in 2020)

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Marcel Frank
GB

I'm a new customer to mychargeback and… I'm a new customer to mychargeback and I'm putting a little hope into their services. I'm dealing with a fake wallet scam with btc and spoke with Nathan about my situation. I've read many of the comments good and bad and will give an honest review of services provided through mychargeback. I really hope I get the good side of the reviews and to those that did not have a great outcome I am truly sorry, this is the worst situation to want to be in believe me I understand.

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customer
CA

You only help people that were scammed… You only help people that were scammed for larger amounts of money. A scam is a scam and if these scammers can get away with scams under a certain amount of money they will scam thousands of people for less money knowing it’s not important to you therefore getting away with scamming millions. Shouldn’t matter the amount because the crime is still the same.

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Tamara Kerr
GB

Sam was extremely helpful to me Sam was extremely helpful to me! He is very knowledgeable regarding fraudulent websites and business' - he knows what to look for. I was very impressed with Sam's extensive background and how he and his company go after "the bad guys". I highly recommend Sam and this company!

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lrb
CA

Almost 3 years and counting It's been almost 3 years and I still have not been able to recover a cent. My first contact was May 3, 2021. The only case number I have to refer to was the first one given to me when I sent all the information.. case 197010. Last contact at this point was July 20, 2023. MyChargeBack has run a blockchain and apparently they need the police to process a KYC (know your customer) document. The police say it is not their jurisdiction. I've paid MyChargeBack for their service and for legal help. But I'm stuck in a circle. There's nothing they can do!!!! I'm so disappointed. UPDATE: On Mar 6, 2024 I received a call from Samuel Fainsod, of the Crypto and Cyber Forensic Investigation Department at MyChargeBack. He has been assigned to my case and we think there may be a path forward that has not yet been tried. I’m happy to see some progress on my case. Thanks for giving me some hope again.

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