Johnny So
GBWorst Service Ever...!! Worst Service Ever...!! I tried to buy a gift card for a vendor with my corporate credit card. After they APPROVED my order and I told my vendor their gift card was on the way (I paid extra, FED EX 2-DAY), 2 days later Gift Card Granny sends me an email stating my order was cancelled due to potential fraud. I sent a message to their customer service team letting them know I used my corporate credit card for the purchase and I work for the bank who issued the card. I also called the bank and they said there was no problem with the card or any transactions. Gift Card Granny's customer service replied and told me they would not speak to me about the situation because I could be a fraudster. Really...??? So now my vendor is not getting the gift card I promised them and I have to go somewhere else to get the gift card I needed 2 days ago. Gift Card Granny has the WORST customer support when they will approve, then deny a transaction 2 days later, and then refuse to speak to the customer and explain what's going on. Do yourself a favor and find another gift card vendor...!!
Kristin
GBI receive several Walmart gift cards… I receive several Walmart gift cards from family. Recently I get notified that there are 2 cards to open, but I’m having a heck of a time figuring out which gift cards have been used and which have not. Am I missing something? Can I delete the ones that are used to avoid confusion?
Sherry Greaves
GBI ordered a Visa gift card as a… I ordered a Visa gift card as a Christmas present. Even after registering the card it was declined. The recipient tried it at Walmart, Amazon and Publix and was declined at each place. I was unable to get assistance from their non-existent customer service. Now I'm out $100 and recommend staying far far away from this sham of a company.
Aaron Ankeny
GBTRUE TO THEIR WORDS I selected GCG because of the webpage, and seeing they were based in Pittsburgh, Pa. (I am from W. Pa.) I trusted them and spent $1400 in family gift cards. I was able to go through the process of online purchasing-- even as a computer illiterate granddad (not grandma). The ordering was well designed and straightforward. There was some confusion about the confirmation and processing, but, within 2 days they did EXACTLY what they said they do...they custom printed cards (with my picture) and delivered all 9 Visa gift cards in Tn and Me. The recipients were thrilled, and I was thrilled. I will use GCG again. AAron in Fl.
Norah
GBThe Great Website The website was very easy to use. It's nice I could have it shipped directly to the recipient so I didn't have to shop for it then send it. Also loved the option to personalize it with my own photo. I will definitely use your website again when the need arises.