Aguilar Library
GBWorst ever for communication Worst ever for communication! 1 phone number is disconnected, can't get ahold of a real person! Trying to settle a dispute, but have gotten nowhere! This company is probably raking in the cash, but to cheap to spend on operators for customer service! Don't trust, Gift Card Granny!!
txwino
GBCancelled Christmas order on Christmas Eve Ordered Christmas gift cards for each of my 7 Grandchildren. Paid extra to ensure they arrived by Christmas. Ordered on 12/19 and advertised arrival in 4 days. Here it is Christmas Eve and no cards. Took forever to figure out how to talk with a real person who just cancelled my order and said sorry we had an internal error and your order did not process. That is just not acceptable.
Sherry Greaves
GBI ordered a Visa gift card as a… I ordered a Visa gift card as a Christmas present. Even after registering the card it was declined. The recipient tried it at Walmart, Amazon and Publix and was declined at each place. I was unable to get assistance from their non-existent customer service. Now I'm out $100 and recommend staying far far away from this sham of a company.
Claudia Ferrara
GBE-gift cards I have been buying from Gift Card Granny for years. I have never had a problem getting an e-gift to anybody I've ever ordered for. Christmas 2023 I bought my brother-in-law a $100 e-gift card. 4 months later he tells me he cannot located in his emails. I contacted gift card granny and explained what happened. I did not have a certificate number to give them. I only had my name and email address and his name and email address. They immediately found his certificate and noted he received it but it was not used. Within minutes they sent him a replacement e-gift! I highly recommend gift card granny for all your e-gifts for any age. I will continue to be using them.
Aaron Ankeny
GBTRUE TO THEIR WORDS I selected GCG because of the webpage, and seeing they were based in Pittsburgh, Pa. (I am from W. Pa.) I trusted them and spent $1400 in family gift cards. I was able to go through the process of online purchasing-- even as a computer illiterate granddad (not grandma). The ordering was well designed and straightforward. There was some confusion about the confirmation and processing, but, within 2 days they did EXACTLY what they said they do...they custom printed cards (with my picture) and delivered all 9 Visa gift cards in Tn and Me. The recipients were thrilled, and I was thrilled. I will use GCG again. AAron in Fl.