Cancelled Christmas order on Christmas Eve Ordered Christmas gift cards for each of my 7 Grandchildren. Paid extra to ensure they arrived by Christmas. Ordered on 12/19 and advertised arrival in 4 days. Here it is Christmas Eve and no cards. Took forever to figure out how to talk with a real person who just cancelled my order and said sorry we had an internal error and your order did not process. That is just not acceptable.

WASTE OF TIME I went through 3 different verification steps - a text to my phone, an email with a clickable link, and an other email with a second verification code. My bank approved the transaction. A while later I received cancellation notice from Gift Card Granny. No reason given. They tied up my funds for days because the charge is pending.

I ordered a Visa gift card as a… I ordered a Visa gift card as a Christmas present. Even after registering the card it was declined. The recipient tried it at Walmart, Amazon and Publix and was declined at each place. I was unable to get assistance from their non-existent customer service. Now I'm out $100 and recommend staying far far away from this sham of a company.

I appreciate the use of a gift card I appreciate the use of a gift card. It may just be my lack of knowledge on how to use it. I would like to be able to add to my apps and have any over or under balance be used on another order. I may try that next time so I don't lose part of the value when ordering less than the card amount.

Confusing email regarding shipping. Please note in your notification email, the subject line states the card has shipped but in the body of email it states "will be shipping soon". Confusing.