Horrible to do business with Horrible to do business with. Never prompt in dealing with your accounts in any timely manner. It will take numerous calls. They will give you the run-around. Heavy fees riddled into any documents or forms they require. They have many complaints from clients that I know that have done business with them, besides other financial mangers and those managers have warned me about them. They advised me to get my money out of their institutions as fast as I can and be persistent because they will make it difficult. They are a terrible business operation.

Laura B did a great job to get my… Laura B did a great job to get my transaction completed on time! She was very attentive and went above and beyond!

Terrible Cimpany To begin, a salesperson called me out of the blue, which is illegal because I'm both Federal & Start Do-Not-Call lists. But I desided to listen. Thete all about getting you to switch your current broker to them. I'm.not switching anything unless I do due diligence about this company. Once I said that they basically hung-up leaving me wondering if this was an elaborate scam.... Things I did find out: yes they are legitamite but they're customer rating is only 3/5. That's terrible for a "service" company.

My experience with Equity Trust was… My experience with Equity Trust was lousy at best. I sold two properties that were acquire through Equity Trust and both almost a full month for me to have access to my funds which were transferred out. Funds should be available immediately for whatever I choose! They purposely seem to not belong to standard banking wire transfer groups so they can play the float while checks are sent via snail mail taking up to two weeks to transfer.... There customer service regarding this was terrible!

Terrible Custom Service!!! Terrible Custom Service!!! It makes me sad to have to write this 1-Star review. 😭 I am deeply disappointed to leave this one-star review. As a loyal Gold Service member of Equity Trust for nearly two decades, I've always praised their top-notch service and resources. However, I must express my dismay at the recent decline in their customer service quality. The current representatives lack knowledge and professionalism, which is a stark departure from the exceptional service I once received. It saddens me to admit that if this trend continues, I may have no choice but to transfer my accounts elsewhere.