Robert Enders
GBMy experience with Equity Trust was… My experience with Equity Trust was lousy at best. I sold two properties that were acquire through Equity Trust and both almost a full month for me to have access to my funds which were transferred out. Funds should be available immediately for whatever I choose! They purposely seem to not belong to standard banking wire transfer groups so they can play the float while checks are sent via snail mail taking up to two weeks to transfer.... There customer service regarding this was terrible!
Alice Chappell
GBI won a real estate auction and was… I won a real estate auction and was able to get the down payment sent within the deadline that day and an agent from ETC emailed requesting for the closing agent information soon after. The two emailed a couple of times and set a possible closing date already.
Jacqueline S
GBLaura B did a great job to get my… Laura B did a great job to get my transaction completed on time! She was very attentive and went above and beyond!
M LookMtn
GBBEWARE OF THE FEE SCHEDULE! YOUVE BEEN WARNED I just recently closed my account with ET. My advice is avoid at all cost. They held assets for me for less than 18 months, for that and account closure I've paid them $1130. Outrageous is a word I've seen many times in these reviews and it applies. It is my contention that I was never invoiced for any charges which didn't show up until I went to close the account. When I did speak to an agent they were always nice and helpful. There was too much switching to this and that department for the correct information. Had I (and I admit my own mistake) properly read (which I thought I did) and UNDERSTOOD their fee schedule I would never have signed up with these people and obviously will never do so again. If your considering using these people: UNDERSTAND THE FEE SCHEDULE!
Jeffrey
GBETC is a helpful custodian. ETC is quick to process transactions. They make sure the transaction is legally compliant. They have some very useful tools to review how investments are performing. The staff is knowledgable and friendly.