Will not follow chapter 7 bankruptcy… Will not follow chapter 7 bankruptcy laws. Will not follow discharge or court orders. Continue to harass with text and phone calls from all over the usa. Even call from blocked private numbers. They try to contact you after 8pm and as early as 3am. And on weekends. Will not follow court laws at all

Very helpful customer service Very helpful customer service, I was able to get all my questions answered, and my options were explained.

This company is a complete fraud!! This company is a complete fraud! I just received an email from them saying that they were penalizing me with a late payment fee of $125. When I called the company to ask for verification of the paperwork, they sent me paperwork with only my name and address to reference. Also, the gentleman asked me to verify my social with him and I asked him to verify it with me and the only thing he would verify was the last two numbers of the phone number on the account. Which they were not even close to the last two numbers on my phone number. I would strongly advise anyone that looks up this company to avoid and delete and block as much as possible. It is a complete scam.

Scammers and crooks This company is awful! I needed an emergency loan and received one from this company. I paid on time for a few months and then decided filing bankruptcy was the best option due to multiple other issues. I contacted them to revoke ACH which I am legally allowed to do. The company told me I needed to send them 2 months of bank statements, a selfie next to my ID and a picture of my credit card. Are you f'n kidding me? If that doesn't scream scammer, nothing does. I contacted my bank, put a stop payment on any future ACH withdrawals. So what does Explore do? They take the money out via check? Absolutely criminal. Do NOT use these guys.

Unauthorized ACH transactions and theft Edit: No, as my loan was in 2021 and you weirdly withdrew money in 2024. I did not authorize this. I've reported it as fraud and my bank suggested filing a police report. Your ACH withdrawal privilege was withdrawn in 2021 and no one reinstated it. If my funds are not returned further action will be taken. I canceled a loan with this company within 24 hours of taking it out. I was assured I was within the legal cancelation (no interest) timeframe. The company then tried to charge me interest weeks later, and somehow today, despite me revoking their ACH privileges, took another $300 from my account. Do NOT give this company access to your bank. When I called customer service they said "we have a text from you authorizing this." UMMM NO, YOU DON'T. They are unethical and I have a feeling their reps get commission and forge approvals.