Scammers and crooks This company is awful! I needed an emergency loan and received one from this company. I paid on time for a few months and then decided filing bankruptcy was the best option due to multiple other issues. I contacted them to revoke ACH which I am legally allowed to do. The company told me I needed to send them 2 months of bank statements, a selfie next to my ID and a picture of my credit card. Are you f'n kidding me? If that doesn't scream scammer, nothing does. I contacted my bank, put a stop payment on any future ACH withdrawals. So what does Explore do? They take the money out via check? Absolutely criminal. Do NOT use these guys.

They never contacted me after ACH… They never contacted me after ACH return and kept increasing interest without notice. I borrow $800 and paid some portion but now balance is over $4000.. I explained this situation and they offered discount but still very high amount. I want to take legal action to this company.

Amazing customer service Amazing customer service. Application was a smooth transaction. Received an error message when trying to add my debit card but I called right away and the representative was able to help me right away. Funds are still pending but they are helping me in a crush for time so I appreciate the fact that they accepted my application

Unauthorized ACH transactions and theft Edit: No, as my loan was in 2021 and you weirdly withdrew money in 2024. I did not authorize this. I've reported it as fraud and my bank suggested filing a police report. Your ACH withdrawal privilege was withdrawn in 2021 and no one reinstated it. If my funds are not returned further action will be taken. I canceled a loan with this company within 24 hours of taking it out. I was assured I was within the legal cancelation (no interest) timeframe. The company then tried to charge me interest weeks later, and somehow today, despite me revoking their ACH privileges, took another $300 from my account. Do NOT give this company access to your bank. When I called customer service they said "we have a text from you authorizing this." UMMM NO, YOU DON'T. They are unethical and I have a feeling their reps get commission and forge approvals.

Very helpful customer service Very helpful customer service, I was able to get all my questions answered, and my options were explained.