Unauthorized ACH transactions and theft Edit: No, as my loan was in 2021 and you weirdly withdrew money in 2024. I did not authorize this. I've reported it as fraud and my bank suggested filing a police report. Your ACH withdrawal privilege was withdrawn in 2021 and no one reinstated it. If my funds are not returned further action will be taken. I canceled a loan with this company within 24 hours of taking it out. I was assured I was within the legal cancelation (no interest) timeframe. The company then tried to charge me interest weeks later, and somehow today, despite me revoking their ACH privileges, took another $300 from my account. Do NOT give this company access to your bank. When I called customer service they said "we have a text from you authorizing this." UMMM NO, YOU DON'T. They are unethical and I have a feeling their reps get commission and forge approvals.

This place is completely bs..I… This place is completely bs..I currently have a loan from them for 500 dollars and the interest rate is 599% so my payoff to these crooks is almost 4000 on 500. DO NOT USE THEM. DO NOT RECOMMEND THEM. Absolute disgusting lender and only money hungry…currently still paying this bs..am struggling hard…

I have a loan with explorer credit... I have a loan with explorer credit.... Everything was okay till I lost my phone... Had to get another number, so I called and had it changed.... Now I can't even get into my account... When trying to log in it keeps saying you will receive a code to sign in, nothing ever comes through... I've called and spoke to customer care, she told me there was nothing she could do, but would have someone call me back.... Never had anyone call me back, still to this day I can't get into my account... Seems kinda sketchy... Don't lose your phone or change numbers you will never be able to get in to your account again...

Scammers and crooks This company is awful! I needed an emergency loan and received one from this company. I paid on time for a few months and then decided filing bankruptcy was the best option due to multiple other issues. I contacted them to revoke ACH which I am legally allowed to do. The company told me I needed to send them 2 months of bank statements, a selfie next to my ID and a picture of my credit card. Are you f'n kidding me? If that doesn't scream scammer, nothing does. I contacted my bank, put a stop payment on any future ACH withdrawals. So what does Explore do? They take the money out via check? Absolutely criminal. Do NOT use these guys.

This company is a complete fraud!! This company is a complete fraud! I just received an email from them saying that they were penalizing me with a late payment fee of $125. When I called the company to ask for verification of the paperwork, they sent me paperwork with only my name and address to reference. Also, the gentleman asked me to verify my social with him and I asked him to verify it with me and the only thing he would verify was the last two numbers of the phone number on the account. Which they were not even close to the last two numbers on my phone number. I would strongly advise anyone that looks up this company to avoid and delete and block as much as possible. It is a complete scam.