I have a loan with explorer credit... I have a loan with explorer credit.... Everything was okay till I lost my phone... Had to get another number, so I called and had it changed.... Now I can't even get into my account... When trying to log in it keeps saying you will receive a code to sign in, nothing ever comes through... I've called and spoke to customer care, she told me there was nothing she could do, but would have someone call me back.... Never had anyone call me back, still to this day I can't get into my account... Seems kinda sketchy... Don't lose your phone or change numbers you will never be able to get in to your account again...

They never contacted me after ACH… They never contacted me after ACH return and kept increasing interest without notice. I borrow $800 and paid some portion but now balance is over $4000.. I explained this situation and they offered discount but still very high amount. I want to take legal action to this company.

Thus far I had not had any problems Thus far I had not had any problems, thank goodness. After reading the reviews I will admit, I became terrified, but thus far my experience with them has been fine. Once my loan is paid, I will follow-up.

Unauthorized ACH transactions and theft Edit: No, as my loan was in 2021 and you weirdly withdrew money in 2024. I did not authorize this. I've reported it as fraud and my bank suggested filing a police report. Your ACH withdrawal privilege was withdrawn in 2021 and no one reinstated it. If my funds are not returned further action will be taken. I canceled a loan with this company within 24 hours of taking it out. I was assured I was within the legal cancelation (no interest) timeframe. The company then tried to charge me interest weeks later, and somehow today, despite me revoking their ACH privileges, took another $300 from my account. Do NOT give this company access to your bank. When I called customer service they said "we have a text from you authorizing this." UMMM NO, YOU DON'T. They are unethical and I have a feeling their reps get commission and forge approvals.

Very disappointed after two weeks of… Very disappointed after two weeks of emails that was pre approved I finally made the decision to go forward after all the emails I was not able to receive a Loan. I had a previous loan before .