customer
GBGood for emergency situations Yes, the interest is incredibly high, but I am paying it off early, which makes it easier. Plus, they helped me in a tight situation when I had no other options. Their team was super helpful, and the overall process was fast. So I appreciate Explore Credit!
Glen Cronk
GBApplication process The application process was good and smooth. The verification process was good until I got to adding my debit card as payment method. That didn't work to well. I called the customer support department and spoke with a representative who was kind and helpful. The only thing wrong with the call was alot of reverb. Echoing
Drew R
GBApplied for a loan Applied for a loan. They requested the same documents over and over and over. I emailed them at the same time, one person would say they were received the next person would ask for all of them. The person after that would ask for 1 document. Almost a week and never got anywhere. If they didn't want to process the loan they should have said so. Wouldn't have wasted my time and energy.
Natasha Engel
GBI have a loan with explorer credit... I have a loan with explorer credit.... Everything was okay till I lost my phone... Had to get another number, so I called and had it changed.... Now I can't even get into my account... When trying to log in it keeps saying you will receive a code to sign in, nothing ever comes through... I've called and spoke to customer care, she told me there was nothing she could do, but would have someone call me back.... Never had anyone call me back, still to this day I can't get into my account... Seems kinda sketchy... Don't lose your phone or change numbers you will never be able to get in to your account again...
Alex
GBVery helpful customer service Very helpful customer service, I was able to get all my questions answered, and my options were explained.