Glen Cronk
GBApplication process The application process was good and smooth. The verification process was good until I got to adding my debit card as payment method. That didn't work to well. I called the customer support department and spoke with a representative who was kind and helpful. The only thing wrong with the call was alot of reverb. Echoing
customer
GBGood for emergency situations Yes, the interest is incredibly high, but I am paying it off early, which makes it easier. Plus, they helped me in a tight situation when I had no other options. Their team was super helpful, and the overall process was fast. So I appreciate Explore Credit!
Jonghyuk Park
GBThey never contacted me after ACH… They never contacted me after ACH return and kept increasing interest without notice. I borrow $800 and paid some portion but now balance is over $4000.. I explained this situation and they offered discount but still very high amount. I want to take legal action to this company.
Natasha Engel
GBI have a loan with explorer credit... I have a loan with explorer credit.... Everything was okay till I lost my phone... Had to get another number, so I called and had it changed.... Now I can't even get into my account... When trying to log in it keeps saying you will receive a code to sign in, nothing ever comes through... I've called and spoke to customer care, she told me there was nothing she could do, but would have someone call me back.... Never had anyone call me back, still to this day I can't get into my account... Seems kinda sketchy... Don't lose your phone or change numbers you will never be able to get in to your account again...
Angela
GBThus far I had not had any problems Thus far I had not had any problems, thank goodness. After reading the reviews I will admit, I became terrified, but thus far my experience with them has been fine. Once my loan is paid, I will follow-up.