I got the product, but I am satisfied because I got the product, the down side was that I specifically only bought 48 ounces of silver to get $10 shipping instead of $15 shipping. Then I get the package 8 days later and see that the shipping only cost $7.80 or so, which means I paid more than it really cost to ship. Then less than one week later they announce new shipping costs of free shipping for 50 ounces of silver or more, which I would have done had it been available a week earlier. I will probably buy from then again, just not an outstanding experience.

We got exactly what we expected, with uncomminly good service. Every order we have made has been done in a straightforward businesslike manor. Even when something unexpected happened, we were contacted before we even found out about it and it was already resolved. It is good to do business with a company who takes their costumer service seriously. We will continue to do our business here.

prompt response, competitive pricing, good security and excellent customer service. Their response time to my order was one day. The prices offered were consistent with the market value of the goods sold. The method of shipment was very discrete and secure. And the customer service representative Gina, was kind and very helpful. I will be purchasing goods from Gold and Silver online again soon.

Great customer service This is the second time I have ordered silver from G&S Online. The representatives were helpful and friendly. The product arrived within one week of ordering. Deducted one star because the coins had signs of being handled (finger smudges and prints). Would have preferred that the coins were cleaned before shipping.

My First Precious Metals Buy ! Gold and Silver Online make it so easy. I did hours of research online before buying and they came up at the top every time. Placed my order, got very quick confirmation and was notified in a few days that my order had shipped. My gold coins arrived very discreetly packaged and in perfect condition. I've already placed another order !