Gold and silver on line is regularly on line to update status of order. Afterplacing our order the company has regularly updated the status of our order. we received our order on time as they had promissed at the time of order. The container cap was not tightly closed so the coins were all lose in the bag which had scratched few coins.

Fulfilled their commitment perfectly First time buyer purchasing silver Maple Leafs with personal check. Everything went as they explained and appreciated the follow up emails when check was received and order shipped. Good packaging and labeling disguised contents with the possible exception of weight. Would purchase again from them

I got the product, but I am satisfied because I got the product, the down side was that I specifically only bought 48 ounces of silver to get $10 shipping instead of $15 shipping. Then I get the package 8 days later and see that the shipping only cost $7.80 or so, which means I paid more than it really cost to ship. Then less than one week later they announce new shipping costs of free shipping for 50 ounces of silver or more, which I would have done had it been available a week earlier. I will probably buy from then again, just not an outstanding experience.

A customer Service Knockout First let me advise you that I am sorry I have not responded to this missive before. My compliments to the quality of your product and to the professionalism of your Customer Service department especially Ms. Eugenia Hardin. There was some confusion regarding our transaction but Ms, Hardin stayed on top of the situation with numerious phone calls and e-mails. I never felt I had been "left out in the dark". I regard Ms. Hardin as the consumate Customer Service professional. Again, thank you for a transaction that was without worry. Ed Miller

Reliable and easy to do business with G&S Online I appreciate the ease of doing business with Gold & Silver Online. Reasonable minimum purchase, thou$and$ are not needed to buy. Safe and fast shipping, with e-Mail notice so I know the package is coming. I'm a repeat customer and I'll keep buying too.