D G Francuz
GBIn my decades of home ownership Low VA… In my decades of home ownership Low VA Rates was by far the simplest and easiest process, regarding home mortgage finance (refi's). Mari Dean guided me through carefully from start to finish. Every step was easy to understand and easy to complete and do. Her team on occasion helped too, particularly Haley Noble who patiently gathered each and every piece of information and every document. Ms Dean and Ms Noble also took time to ask and make sure I easily understood every step and every action during the process. They treated me with every respect and every kindness, too. Thank you Low VA Rates!
Steve and Cynthia Whitlock
GBI highly recommend Low VA Rates Everyone was friendly and knowledgeable about the loan process. They answered questions , They returned phone calls same day or the next day, promptly. The entire process of the loan was explained and we were told exactly what and when to expect the next step. They had all the numbers handy when we needed to contact another individual or department. They did the scheduling on everything, we did not have to go out of our way to find individuals that worked with this company
fred rich
GBsmooth, efficient, personable We were truly surprised how fast and efficient VA low rates processed our refi as a added touch they produced a video of their office personnel allowing us to know who was handling what, each step of the way. Matt was easy to get in touch with for any questions we had, We have done refis before but none so smooth, we do not hesitate to recommend this company for your refi , fred an kat .tampa, fla
customer
GB5.0-star review received on… 5.0-star review received on LowVARates.com for Colby Jones by Barry F. - Colby has exceptional customer service skills. He was extremely prompt in responding to questions and concerns. He was very thorough in his work, explained everything very well throughout the process, and was very professional.
Fernand Firmiez
GBMy Low VA Rate experience. Honestly I was a bit nervous about the whole process but Carlo kept in contact and explained everything from beginning to end. If I had a question or concern he replied as soon as he could which was never long and reassured me the entire time. I'd definitely use Low VA Rate again and I'd definitely want Carlo to help me out. Great experience.