Low VA Rates - Fraudulent documents Low VA Rates, and their President Eric Kandell, are dishonest. Whether or not it was limited to Kandell's lack of leadership, time will tell. We do know Liz Harris likely knew of the fraud, and possibly other employees. Low VA Rates claims to care about veterans, but the company allowed, or directly caused, by failure to review a 2017 file, and by allowing fraudulent documents to be in the 2021 file, when Low VA Rates, attempted to lure my disabled veteran husband and I into another fraudulent loan. Even after the CFPB imposed financial sanctions against Low VA Rates for about 1.8 million dollars, it didn't stop the dishonest company. Yes, there is a pending lawsuit. We have offered to settle with them, and instead of stepping up, as is the honorable thing, he ran and hid behind a lawyer, who likely doesn't care about truth or fact, just money. Eric Kandell admitted the fraud was a valid concern, but, said on a streamline it didn't matter because the VA was already the guarantor. For those who don't know what that means -- simply put, it means "Who cares!" since the VA and the U.S. Taxpayer are on the hook!" DON'T TRUST LOW VA RATES. The experience and damage is ongoing. We have a hearing in August -- Low VA Rates wants to dismiss the lawsuit. Not happening! They have the settlement terms. Disgusting that this company preys upon trusting veteran and their families. They should be shut down!

Low VA Rates, why would I go anywhere else! Low VA Rates and there staff were amazing to work with on our cash-out refinance. It was actually one of the most smooth and concise processes that we've gone through! Our loan officer, Brandon Rigby was very professional and consistently kept us in the loop with fast responses to our questions as well. Overall the entire process was fast and painless and we have every intention of using them for our needs in the future.

In my decades of home ownership Low VA… In my decades of home ownership Low VA Rates was by far the simplest and easiest process, regarding home mortgage finance (refi's). Mari Dean guided me through carefully from start to finish. Every step was easy to understand and easy to complete and do. Her team on occasion helped too, particularly Haley Noble who patiently gathered each and every piece of information and every document. Ms Dean and Ms Noble also took time to ask and make sure I easily understood every step and every action during the process. They treated me with every respect and every kindness, too. Thank you Low VA Rates!

I highly recommend Low VA Rates Everyone was friendly and knowledgeable about the loan process. They answered questions , They returned phone calls same day or the next day, promptly. The entire process of the loan was explained and we were told exactly what and when to expect the next step. They had all the numbers handy when we needed to contact another individual or department. They did the scheduling on everything, we did not have to go out of our way to find individuals that worked with this company

Absolutely amazing customer service… Absolutely amazing customer service from Blake and the rest of the team I worked with at VA Low Rates! The previous lender I was working with were terrible at responding either through phone or email. I was able to easily get ahold of Blake and Carol through text, email and phone calls. From the very first rep, Ivan, the whole experience has been personable and professional. They got a good thing going at VA Low Rates, I will definitely recommend to friends and family!