Elvin Manuel Rivera Rios
GBLow Va Rates Team worked my refinancing… Low Va Rates Team worked my refinancing case in a responsible and professional manner. They kept me informed at all times and provided me with everything I needed during the process. This is the second time I have worked with this company and received the expected results as they discussed with me. I highly recommend this company to anyone who wants to have a safe and effective home buying or refinancing process. I want to thank Rodolfo Alcala, Ashley Wilkins and their entire team. Thank you for a job well done.
Nikki Jenkins
GBGreat experience with Low VA Rates I recently had a terrible experience with my Builder’s preferred lender that put me in jeopardy of not closing on time and at a much higher rate. Low VA Rates was able to secure a more favorable rate and was able to expedite my closing. Mari and Haley were excellent to work with. I’m so grateful to them and highly recommend Low VA Rates.
Steve and Cynthia Whitlock
GBI highly recommend Low VA Rates Everyone was friendly and knowledgeable about the loan process. They answered questions , They returned phone calls same day or the next day, promptly. The entire process of the loan was explained and we were told exactly what and when to expect the next step. They had all the numbers handy when we needed to contact another individual or department. They did the scheduling on everything, we did not have to go out of our way to find individuals that worked with this company
John Devine
GBAsk for Matt Johnson! This was our second VA re-fi, & while the first went very smooth, this one had hiccups-mainly because it was a second re-fi on a different house. Matt Johnson was our agent, & was incredible!! He worked very hard for us & was a positive influence at every challenge along the way-there were many! I truly appreciate his efforts, & his professionalism!
John and Sarah B
GBLow VA Rates has our business if and when we buy again! I first contacted Low VA Rates 2 years prior to buying. My wife & I had so many questions as this would be our first home purchase and in the Austin area at that. Russel Murphy spent so much time in the day and evenings since that initial contact all the way to the closing table guiding us with the utmost patience and professionalism. Thank you Russel and thank you Low VA Rates!! You cannot beat this level of customer service and availability.