Great experience with Low VA Rates I recently had a terrible experience with my Builder’s preferred lender that put me in jeopardy of not closing on time and at a much higher rate. Low VA Rates was able to secure a more favorable rate and was able to expedite my closing. Mari and Haley were excellent to work with. I’m so grateful to them and highly recommend Low VA Rates.

smooth, efficient, personable We were truly surprised how fast and efficient VA low rates processed our refi as a added touch they produced a video of their office personnel allowing us to know who was handling what, each step of the way. Matt was easy to get in touch with for any questions we had, We have done refis before but none so smooth, we do not hesitate to recommend this company for your refi , fred an kat .tampa, fla

Ask for Matt Johnson! This was our second VA re-fi, & while the first went very smooth, this one had hiccups-mainly because it was a second re-fi on a different house. Matt Johnson was our agent, & was incredible!! He worked very hard for us & was a positive influence at every challenge along the way-there were many! I truly appreciate his efforts, & his professionalism!

Low VA Rates - Fraudulent documents Low VA Rates, and their President Eric Kandell, are dishonest. Whether or not it was limited to Kandell's lack of leadership, time will tell. We do know Liz Harris likely knew of the fraud, and possibly other employees. Low VA Rates claims to care about veterans, but the company allowed, or directly caused, by failure to review a 2017 file, and by allowing fraudulent documents to be in the 2021 file, when Low VA Rates, attempted to lure my disabled veteran husband and I into another fraudulent loan. Even after the CFPB imposed financial sanctions against Low VA Rates for about 1.8 million dollars, it didn't stop the dishonest company. Yes, there is a pending lawsuit. We have offered to settle with them, and instead of stepping up, as is the honorable thing, he ran and hid behind a lawyer, who likely doesn't care about truth or fact, just money. Eric Kandell admitted the fraud was a valid concern, but, said on a streamline it didn't matter because the VA was already the guarantor. For those who don't know what that means -- simply put, it means "Who cares!" since the VA and the U.S. Taxpayer are on the hook!" DON'T TRUST LOW VA RATES. The experience and damage is ongoing. We have a hearing in August -- Low VA Rates wants to dismiss the lawsuit. Not happening! They have the settlement terms. Disgusting that this company preys upon trusting veteran and their families. They should be shut down!

Low VA Rates has our business if and when we buy again! I first contacted Low VA Rates 2 years prior to buying. My wife & I had so many questions as this would be our first home purchase and in the Austin area at that. Russel Murphy spent so much time in the day and evenings since that initial contact all the way to the closing table guiding us with the utmost patience and professionalism. Thank you Russel and thank you Low VA Rates!! You cannot beat this level of customer service and availability.