Criminal!! I sent a cashiers check for a substantial amount of money and have not heard anything since dec 16th, as mentioned by everyone else in here I was told my order or refund would be sent by dec 23rd... at this point I'm working with the BBB, the Texas attorney general, financial crime division of the FBI, and U.S. postal inspection service. For their sake, Hopefully this gets resolved before drastic measures need consideration...

My First Purchase of Metals. I have to say I was somewhat Hesitant about ordering Precious Metals on line. After doing my Research, This company came out on top. I will also add they were the only company that DID NOT Track me and throw Ad's in my face everywhere I visited online. Thanks Penn Metals for a smooth transaction and also very Quick Shipping..." Don't know what happen to this company , but was looking forward to future orders. God Bless Everyone who is involved with this. And for the People who have orders ongoing. Please Be Patient, This company will make it right I'm sure..

Great Company and Service I've been with this company for some time know and I have never had a problem with the service they give. They respond quickly to emails or return your calls the same day. I love the free shipping on any order which a lot of the other big companies have a minimum amount for free shipping. If these other bigger companies won't ship free on any order that should tell you something. Use Penn Metals for all your needs, you won't regret it.

Been nice doing business, you will be missed. Always A+ service when buying or selling coins. Recent shut down was surprising and they way they are handling it is better than anyone could ask for. Received notice of cancellation and got full refund promptly. Best wishes.

Excellent ... highly responsive service ... very confident in this dealer Very good experience, emails answered within 1hr. The postal service had a bit of trouble with a delivery and Penn was on top of it. Prices are within pennies per oz of all competitors and more often than not beat the others, whenever I've looked.