Exceptional customer support The user who goes by “Thousand” who is a support rep for FFN helped me figure out multiple things I was struggling with, regarding the FundX platform, including a major issue I had been trying to resolve for 2 days. Turns out it was user error :) he was a great help and very knowledgable. Very happy with him! Turns out my data not loading was due to 1 simple cluster setting. Volume Analysis settings -> General -> Delta Calculation Type needed to be set to Default (Aggresor Flag) For some reason I changed it at some point to Tick direction. He had me send over my template file and he figured it out within an hour. Everything is running smooth now, I figured out the SIM vs. Eval data issue, charts are almost completely set up exactly how I want them. So far the reputation of fantastic customer service FFN has to offer has proven to be true multiple times. The discord is very active with FFN reps answering questions in a timely manner. They even do a zoom onboarding call with you to show you everything about the platform and answer any additional questions. Truly top tier. I have only had my FFN accounts for a couple days, but so far I have only positive things to say about FFN. FundX definitely has a learning curve to it, just like any platform. If you are considering switching prop firms, or even trying to pick your first one, I highly recommend FFN. They also have the best payout structure in the game.

Lawsuit against FFN scam firm Lawsuit against FFN scam firm! I'd give zero star. Kevin, Jay, Thomas & Alex charged my 3 bank cards multiple times total $9000 then kept deleting my accounts. I passed 18 evaluations & 12 exhibitions accounts. They claimed its dashboard maintenance glitch, asked me to wait 3 weeks, but later Jay stopped replying, I opened a ticket Kevin closed it and banned me from discord. I've reported them state attorney & FBI cyber fraud.

The FFN team provided exceptional… The FFN team provided exceptional service with a response time of less than 10 seconds. They guided me through each step to ensure that my platform was functioning correctly and that my computer could handle my trading style. Konor efficiently adjusted all my accounts in just 13 seconds, while CashflowKing assisted in customizing my platform to suit my trading preferences. I am grateful for the immediate call back and the overwhelming support from FFN. Their dedication to our success is truly remarkable, making them a community that prioritizes our journey. I only wish I had joined this team sooner.

Goes above and beyond Insanely helpful. Jay took the time to educate me on more than what my initial problem was. He provided professional service and helped with my account after a situation arose that was out of my hands or the firms. Trading with FFN is an awesome experience and educational as well.

Stellar Customer Support Excellent customer support and service. Immediate response times and always resolving any problem that arises with expert professionalism and am glad to be investing in this company. Bar none!!