Giantcarlos luque
GBThe FFN team provided exceptional… The FFN team provided exceptional service with a response time of less than 10 seconds. They guided me through each step to ensure that my platform was functioning correctly and that my computer could handle my trading style. Konor efficiently adjusted all my accounts in just 13 seconds, while CashflowKing assisted in customizing my platform to suit my trading preferences. I am grateful for the immediate call back and the overwhelming support from FFN. Their dedication to our success is truly remarkable, making them a community that prioritizes our journey. I only wish I had joined this team sooner.
Rob
GBGreat Experience! I have had the best experience of customer service support from Thousand at FFN. Thousand was more then helpful, very professional and highly knowledgeable. He resolved my problem despite having to work through a lot more issues then anyone originally anticipated and did so with humor and more patience then I thought possible.
Eskil Kostamo
NOThe support was fantastic The support was fantastic. They didnt use long to answer and knew the answers to every question i asked. The account information got sent in less then 10 minutes which is rare. I have also heard that the payouts are very quick which is a big plus in my book.
Marvin O Little
GBsubscription refund We had a mix on my subscription and my account was charge I called them and they refunded me right away.
Anson Cheng
GBGoes above and beyond Insanely helpful. Jay took the time to educate me on more than what my initial problem was. He provided professional service and helped with my account after a situation arose that was out of my hands or the firms. Trading with FFN is an awesome experience and educational as well.