Giantcarlos luque
GBThe FFN team provided exceptional… The FFN team provided exceptional service with a response time of less than 10 seconds. They guided me through each step to ensure that my platform was functioning correctly and that my computer could handle my trading style. Konor efficiently adjusted all my accounts in just 13 seconds, while CashflowKing assisted in customizing my platform to suit my trading preferences. I am grateful for the immediate call back and the overwhelming support from FFN. Their dedication to our success is truly remarkable, making them a community that prioritizes our journey. I only wish I had joined this team sooner.
Rob
GBGreat Experience! I have had the best experience of customer service support from Thousand at FFN. Thousand was more then helpful, very professional and highly knowledgeable. He resolved my problem despite having to work through a lot more issues then anyone originally anticipated and did so with humor and more patience then I thought possible.
iBleu_Gaming
GBExceptional customer support The user who goes by “Thousand” who is a support rep for FFN helped me figure out multiple things I was struggling with, regarding the FundX platform, including a major issue I had been trying to resolve for 2 days. Turns out it was user error :) he was a great help and very knowledgable. Very happy with him! Turns out my data not loading was due to 1 simple cluster setting. Volume Analysis settings -> General -> Delta Calculation Type needed to be set to Default (Aggresor Flag) For some reason I changed it at some point to Tick direction. He had me send over my template file and he figured it out within an hour. Everything is running smooth now, I figured out the SIM vs. Eval data issue, charts are almost completely set up exactly how I want them. So far the reputation of fantastic customer service FFN has to offer has proven to be true multiple times. The discord is very active with FFN reps answering questions in a timely manner. They even do a zoom onboarding call with you to show you everything about the platform and answer any additional questions. Truly top tier. I have only had my FFN accounts for a couple days, but so far I have only positive things to say about FFN. FundX definitely has a learning curve to it, just like any platform. If you are considering switching prop firms, or even trying to pick your first one, I highly recommend FFN. They also have the best payout structure in the game.
Ralph Mapa
IEFFN GOAT Great service being provided. Fast customer service response. Great deals, esp the BOGO deal! Platforms are unreal. Overall great experience so far. Definitely the top prop firm on my list.
New Thing
GBThey have the quickest response and… They have the quickest response and best customer service out there. The owners are hands on. The evaluation period is set to make you the best and consistently winning. Daily multiple withdrawals right into your bank changes the game becausenot many are doing this. I definitely have no complaints.