subscription refund We had a mix on my subscription and my account was charge I called them and they refunded me right away.

Exceptional customer support The user who goes by “Thousand” who is a support rep for FFN helped me figure out multiple things I was struggling with, regarding the FundX platform, including a major issue I had been trying to resolve for 2 days. Turns out it was user error :) he was a great help and very knowledgable. Very happy with him! Turns out my data not loading was due to 1 simple cluster setting. Volume Analysis settings -> General -> Delta Calculation Type needed to be set to Default (Aggresor Flag) For some reason I changed it at some point to Tick direction. He had me send over my template file and he figured it out within an hour. Everything is running smooth now, I figured out the SIM vs. Eval data issue, charts are almost completely set up exactly how I want them. So far the reputation of fantastic customer service FFN has to offer has proven to be true multiple times. The discord is very active with FFN reps answering questions in a timely manner. They even do a zoom onboarding call with you to show you everything about the platform and answer any additional questions. Truly top tier. I have only had my FFN accounts for a couple days, but so far I have only positive things to say about FFN. FundX definitely has a learning curve to it, just like any platform. If you are considering switching prop firms, or even trying to pick your first one, I highly recommend FFN. They also have the best payout structure in the game.

FFN GOAT Great service being provided. Fast customer service response. Great deals, esp the BOGO deal! Platforms are unreal. Overall great experience so far. Definitely the top prop firm on my list.

The very best in the industry. This company is not only focused on being transparent but also focused on supporting traders. Payout are explained and processed quickly with no strange rules or hoops to jump through. I am grateful for the work FFN is doing for this industry.

My experience with FFN!! I stumbled upon FFN on my constant quest to improve my trading skill. When I decided to take the evaluation I first spoke with Jay. I greatly valued Jay’s and Kevin’s honesty, hard work, dedication and transparency to their company; built from the ground up with every effort to focus on building the company “the right way”. I did my own research into the company and decided that FFN was the kind of prop firm to stand by their traders and be there at every hurdle and answer every question (something you don’t find often). I later decided to take their mentorship program and was taught invaluable information. I was guided and mentored to manage my risk, use patients and ultimately view the market in a whole new light. All with the constant one on one guidance of Jay and Kevin. I cannot speak highly enough of FFN and the support you’ll receive doing business with them.