Stellar Customer Support Excellent customer support and service. Immediate response times and always resolving any problem that arises with expert professionalism and am glad to be investing in this company. Bar none!!

Exceptional customer support The user who goes by “Thousand” who is a support rep for FFN helped me figure out multiple things I was struggling with, regarding the FundX platform, including a major issue I had been trying to resolve for 2 days. Turns out it was user error :) he was a great help and very knowledgable. Very happy with him! Turns out my data not loading was due to 1 simple cluster setting. Volume Analysis settings -> General -> Delta Calculation Type needed to be set to Default (Aggresor Flag) For some reason I changed it at some point to Tick direction. He had me send over my template file and he figured it out within an hour. Everything is running smooth now, I figured out the SIM vs. Eval data issue, charts are almost completely set up exactly how I want them. So far the reputation of fantastic customer service FFN has to offer has proven to be true multiple times. The discord is very active with FFN reps answering questions in a timely manner. They even do a zoom onboarding call with you to show you everything about the platform and answer any additional questions. Truly top tier. I have only had my FFN accounts for a couple days, but so far I have only positive things to say about FFN. FundX definitely has a learning curve to it, just like any platform. If you are considering switching prop firms, or even trying to pick your first one, I highly recommend FFN. They also have the best payout structure in the game.

The support was fantastic The support was fantastic. They didnt use long to answer and knew the answers to every question i asked. The account information got sent in less then 10 minutes which is rare. I have also heard that the payouts are very quick which is a big plus in my book.

Lawsuit against FFN scam firm Lawsuit against FFN scam firm! I'd give zero star. Kevin, Jay, Thomas & Alex charged my 3 bank cards multiple times total $9000 then kept deleting my accounts. I passed 18 evaluations & 12 exhibitions accounts. They claimed its dashboard maintenance glitch, asked me to wait 3 weeks, but later Jay stopped replying, I opened a ticket Kevin closed it and banned me from discord. I've reported them state attorney & FBI cyber fraud.

subscription refund We had a mix on my subscription and my account was charge I called them and they refunded me right away.