The support was fantastic The support was fantastic. They didnt use long to answer and knew the answers to every question i asked. The account information got sent in less then 10 minutes which is rare. I have also heard that the payouts are very quick which is a big plus in my book.

Best Prop Firm for Futures hands down. Best Prop Firm for Futures hands down. Their platform FundX is easy to use and reliable, fills are good and comissions are not too high. I had a really complicated issue but the support was able to quickly help me and find a great solution, not like most other prop firms where the support doesn't care and youre screwed.

Exceptional customer support The user who goes by “Thousand” who is a support rep for FFN helped me figure out multiple things I was struggling with, regarding the FundX platform, including a major issue I had been trying to resolve for 2 days. Turns out it was user error :) he was a great help and very knowledgable. Very happy with him! Turns out my data not loading was due to 1 simple cluster setting. Volume Analysis settings -> General -> Delta Calculation Type needed to be set to Default (Aggresor Flag) For some reason I changed it at some point to Tick direction. He had me send over my template file and he figured it out within an hour. Everything is running smooth now, I figured out the SIM vs. Eval data issue, charts are almost completely set up exactly how I want them. So far the reputation of fantastic customer service FFN has to offer has proven to be true multiple times. The discord is very active with FFN reps answering questions in a timely manner. They even do a zoom onboarding call with you to show you everything about the platform and answer any additional questions. Truly top tier. I have only had my FFN accounts for a couple days, but so far I have only positive things to say about FFN. FundX definitely has a learning curve to it, just like any platform. If you are considering switching prop firms, or even trying to pick your first one, I highly recommend FFN. They also have the best payout structure in the game.

The FFN team provided exceptional… The FFN team provided exceptional service with a response time of less than 10 seconds. They guided me through each step to ensure that my platform was functioning correctly and that my computer could handle my trading style. Konor efficiently adjusted all my accounts in just 13 seconds, while CashflowKing assisted in customizing my platform to suit my trading preferences. I am grateful for the immediate call back and the overwhelming support from FFN. Their dedication to our success is truly remarkable, making them a community that prioritizes our journey. I only wish I had joined this team sooner.

Great Experience! I have had the best experience of customer service support from Thousand at FFN. Thousand was more then helpful, very professional and highly knowledgeable. He resolved my problem despite having to work through a lot more issues then anyone originally anticipated and did so with humor and more patience then I thought possible.