Shaky at First but I understand the security measures I was super excited to order from them. They ended up canceling my order without notifying me. I told them I’m a new customer and didn’t even try to keep my business. They told me the only way for me to order is by phone and I can’t even pay via my checking account because they flagged it as fraud. They couldn’t tell me the exact reason why it was declined. Update: really impressed with the response from them. I was able to sort out the order issue and the CFO personally called me to make sure I don’t have any other issues. I will update again once I get my order.

MM is my favorite metals dealer MM is my favorite metals dealer by far. Great selection and usually offers the best price. When paying by check, the elapsed processing time is reasonable enough to make the cost savings worth the effort. The packaging is well done and care is taken to protect the contents as well as disguise the products identity. For these reasons, MM is my first choice among the many alternatives.

Excellent service Excellent service. Every order I have received has been in pristine condition. The people who answer the phone are a cut above the usual no-service departments of many of the other firms out there. Daniel who answered the phone at Monument Metals customer service was a pleasure to talk with and helped me out when I entered the wrong data repeatedly and locked myself out. I can and will do business with Monument Metals in the future.

Monument Metals consistent Monument Metals consistent, warm and personable, responses and response time are always outstanding. By informing us of tax liabilities imposed by different U.S. states, Monument Metals helped to save us $1100 on a recent 2023 American Eagle monster box order. Positively speaking, they treat us as part of the family. After years of buying, we hold Monument Metals as our Best (and now only) online source. Blessings on Jonathan and his family!

Prompt and accurate After ordering $ 100 FV 90% silver last week, the bag arrived today. I counted the coins (quarters) to be sure of the exact count and that none were post 1964 clad style. Both checked out perfectly. Thank you for the prompt, efficient and accurate sale. I also appreciate the return address from MM Machine Parts.