customer
USGood rate, bad rep The rate was good but the rep failed to give me a heads up on the steps regardless of how I asked, only the NEXT step. As a result, my fiance now is on the deed to our home which is FINE but it would have been NICE TO KNOW!
Melvina Adonis-Rezant
ZAGood day I have had the worst… Good day I have had the worst experience with this company ,I applied for a Loan and was told that they need to verify that my salary goes into the account after taking my money out of my account they sent me a notice saying that NCR has put my LOAN on Hold due to them wanting to pay an amount of R2000 for insurance purpose if not paid then the loan will be returned to the company.....i do not understand since when does NCR ask people for money so they can receive a loan not to talk about the fact that they put your released Loan on Hold
Nikkie Ma
USCould use some improvements The experience was overall 4 out of 5 stars. We started with a call for all the information about the loan. The rest mainly was done through the portal from asking questions, uploading documents, questions and answers. I did wish that the team could’ve requested all the document during the 2-3 weeks of waiting instead of the last week before the close date. Other than that, everything else was good.
Betty Cho
USFast, easy refinance. Excellent service We worked with Justin. He and his team provided excellent service. They made the whole process so easy, it was painless, and worry-free. They kept us informed during the process so we know the progress. After 15 days, we got the loan. We had fantastic experience with Justin and his team.
Charles Nelson
USA Happy Accident We came upon Loan Snap a little by accident, but what a happy accident. We could not have been more pleased with the speed, efficiency and competitiveness of Loan Snap. Jared Miller, our primary contact, was one of the most professional, most caring, and pleasant customer service folks we've EVER come into contact with. I wish I could give you more stars, and we've already recommended Loan Snap to a few other folks that we know are considering loan packages. Amazing stuff, Loan Snap!!!