Positives working with Jacob at LoanSnap Working with Jacob Scavuzzo at LoanSnap was a positive experience as he responded to my questions quickly. Also Cayla Fuentes was very helpful and responsive. The entire online process went smoothly and was very fast, only slowed down by us, when we asked to change the borrowers on the loan package. I would gladly work with Jacob again on another refi.

Very happy with the entire loan process… Very happy with the entire loan process through LoanSnap. From the quickness of their response to my inquiry, the professionalism of the person I first spoke with, to the timely updates throughout the loan process. Everyone involved were wonderful to work with. I would recommend LoanSnap to anyone looking to refinance their loan.

Good rate, bad rep The rate was good but the rep failed to give me a heads up on the steps regardless of how I asked, only the NEXT step. As a result, my fiance now is on the deed to our home which is FINE but it would have been NICE TO KNOW!

Smooth Application Process The process was pretty smooth despite that we were quoted a wrong loan at the beginning and that there were some issues with the income to debt ratio calculations that we ended up getting a lower loan amount but with a little better rate. The software that was used was easy and simple. We uploaded all the files that were needed and as needed on any given time. We would say that this had saved many days off the whole process. The people that we worked with were sincere and honest. Overall, we were very pleased and happy with the experience that we would not mind going with LoanSnap should we need another loan in the future.

A Happy Accident We came upon Loan Snap a little by accident, but what a happy accident. We could not have been more pleased with the speed, efficiency and competitiveness of Loan Snap. Jared Miller, our primary contact, was one of the most professional, most caring, and pleasant customer service folks we've EVER come into contact with. I wish I could give you more stars, and we've already recommended Loan Snap to a few other folks that we know are considering loan packages. Amazing stuff, Loan Snap!!!