First and foremost First and foremost, Ms Shelly makes the experience great period. Been a customer with Ace Cash Express for many years, the store in Edmond, OK...just recently started coming here at: 13427 N. Penn in OKC...(due to store closure) I'm very private and some apprehensive about relocating. Ms Shelly immediately eased my anxiety/her store if comparable is the best...Plus she's an expert in her financial field....A problem solver 100%. The quality and accuracy of good service is so appreciated. Today in this "new world" everything is speedy expedited so impersonal....This store is none of that...you get a REAL person....Ms Shelly she's the BEST!

Disappointed!!! Soooo, I pulled up. Been coming to ace for a while more times that I could remember them at the place out in San Bernardino employee named Cici, terrible,customer service, bad attitude. Checked all my information with an attitude all at the same time I asked for her name she asked me why, I was asking. the review would have been ok and would have gave more pero the attitude and over all she made it seem that I was like cashing a fake check. Won't be coming to this place again. I would appreciate if a supervisor or manager would have a talk with her. Been waiting 20 minutes and still waiting 4.:23 4:44 4:45 pm 3/22/24 . Good job to the other girls. The seemed ok. Finally out 4:30 took half an hour to verify!!!

MONEY IN LIMBO... Utilized Ace services to reload credit cards on several occasions. Unfortunately my last experience was frustrating. Made a payment but my transaction turned up "nowhere". Imagine telling a bill collector that you paid but the transaction is lost,in the mail,or the dog ate the receipt. Ace Financial put me in a tight spot, not to mention a pending late fee. I was better off paying $10 to the "other" company to send money...Momma always said you get what you pay for...be careful my fellow consumers..money don't come easy with this economy.

I had a very fabulous experience… I had a very fabulous experience because Terra was friendly, fast, and eager to help. I will be sure to recommend this establishment to family and friends. The Ace Cash Express I'm referring to is located at 6510 florin road in Sacramento California 95828.

Ms. Freddy Ms. Freddy is a ray of Sunshine in a cruel dismal world. Superb customer service, location is always clean.