ACE Cash Express

http://acecashexpress.com
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

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2

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1

10.00%
About ACE Cash Express

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services. COVID-19 Update: To our customers, Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so. Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety. Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center. Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or [email protected]. We're working hard to be here for you if you need us.

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Damarcus Jones
GB

Best customer service Best customer service. I ever had wonderful people. I was happy with the service

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Lawrence B
CA

Carol and Brandy at the Eubank store in… Carol and Brandy at the Eubank store in Albuquerque are both very professional and friendly. Never had a problem with either of them. However .....your customer relations at your main office is pathetic. I sent 3 messages via the support link and have not gotten the answer I expected. Very rude..Azhmel or whatever his name is. Not one person responded with an actual answer when they responded via email. These are canned responses and nobody takes the time to address the concern that I had. My very first message clearly stated my concern but all I've gotten was the same exact canned responses with no explanation to my concern whatsoever. Ridiculous.

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Debra Glover
GB

First and foremost First and foremost, Ms Shelly makes the experience great period. Been a customer with Ace Cash Express for many years, the store in Edmond, OK...just recently started coming here at: 13427 N. Penn in OKC...(due to store closure) I'm very private and some apprehensive about relocating. Ms Shelly immediately eased my anxiety/her store if comparable is the best...Plus she's an expert in her financial field....A problem solver 100%. The quality and accuracy of good service is so appreciated. Today in this "new world" everything is speedy expedited so impersonal....This store is none of that...you get a REAL person....Ms Shelly she's the BEST!

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Diedre Spencer
GB

Thanks and Appreciation/LaTonya Ace… Thanks and Appreciation/LaTonya Ace Cash Express Customer Service Manager, I want to say to you how much I appreciate the excellent service you provided to me as a customer over the years. You have great communication skills,and served everyone with a beautiful friendly smile that makes my day. People don't care what you think unless they think you care.You have great people skills as a manager and try to meet everyone needs. Keep up the good work and watch God Bless You. Thanks DS

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Wanda Goss
GB

Crystalee was very knowgable about her… Crystalee was very knowgable about her job and being more kind and patient and deserves to be recognized. She helped me at the tampa location on 56st in temple terrace. Thank you to crytalee and her personality

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