ACE Cash Express

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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

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1

10.00%
About ACE Cash Express

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services. COVID-19 Update: To our customers, Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so. Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety. Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center. Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or [email protected]. We're working hard to be here for you if you need us.

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Lance
GB

I recently visited the 5th st nw… I recently visited the 5th st nw location. I was helped by Nicole. She has an amazing personality extremely professional and helped me handle all check cashing worries. Such a great person I got sn ace card. Definitely will be returning. Ace needs more folks like Nicole

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Lawrence B
CA

Carol and Brandy at the Eubank store in… Carol and Brandy at the Eubank store in Albuquerque are both very professional and friendly. Never had a problem with either of them. However .....your customer relations at your main office is pathetic. I sent 3 messages via the support link and have not gotten the answer I expected. Very rude..Azhmel or whatever his name is. Not one person responded with an actual answer when they responded via email. These are canned responses and nobody takes the time to address the concern that I had. My very first message clearly stated my concern but all I've gotten was the same exact canned responses with no explanation to my concern whatsoever. Ridiculous.

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KJAY .
GB

My experience was overall excellent… My experience was overall excellent this wonderful worker known as Shay go above and beyond to make sure the customers are helped in the best way possible and she does a damn good job at it‼️‼️💯

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SL
GB

I just wanted to give a BIG shout out to… NATALIE!!! I was having a crazy week and felt bad for need to get this advance, but Natalie made me smile. Her friendly and bubbly personality made me feel better. Talking to her made me forget about the stuff I'm dealing with temporarily and just laughed. Thanks again, Natalie.

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Patrick
GB

I had a very fabulous experience… I had a very fabulous experience because Terra was friendly, fast, and eager to help. I will be sure to recommend this establishment to family and friends. The Ace Cash Express I'm referring to is located at 6510 florin road in Sacramento California 95828.

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