ACE Cash Express

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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About ACE Cash Express

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services. COVID-19 Update: To our customers, Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so. Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety. Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center. Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or [email protected]. We're working hard to be here for you if you need us.

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Christina Lane
GB

Ms. Freddy Ms. Freddy is a ray of Sunshine in a cruel dismal world. Superb customer service, location is always clean.

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Jesus Lara
GB

Disappointed!!! Soooo, I pulled up. Been coming to ace for a while more times that I could remember them at the place out in San Bernardino employee named Cici, terrible,customer service, bad attitude. Checked all my information with an attitude all at the same time I asked for her name she asked me why, I was asking. the review would have been ok and would have gave more pero the attitude and over all she made it seem that I was like cashing a fake check. Won't be coming to this place again. I would appreciate if a supervisor or manager would have a talk with her. Been waiting 20 minutes and still waiting 4.:23 4:44 4:45 pm 3/22/24 . Good job to the other girls. The seemed ok. Finally out 4:30 took half an hour to verify!!!

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Altamese Stewart
GB

Happy Customer 😊 I have been going into ACE Cash Express #3258 for some years and Simone has been the most respectful person and fastest customer service person, very knowledgeable, and passionate person, since I've been going there. If you have a employee for the year she will be the one. She also reserve a raise...

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Damarcus Jones
GB

Best customer service Best customer service. I ever had wonderful people. I was happy with the service

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Diedre Spencer
GB

Thanks and Appreciation/LaTonya Ace… Thanks and Appreciation/LaTonya Ace Cash Express Customer Service Manager, I want to say to you how much I appreciate the excellent service you provided to me as a customer over the years. You have great communication skills,and served everyone with a beautiful friendly smile that makes my day. People don't care what you think unless they think you care.You have great people skills as a manager and try to meet everyone needs. Keep up the good work and watch God Bless You. Thanks DS

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