Opploans refund process I have been a customer with opploans for many years as I have trusted their service for help. This morning I found myself behind on rent due to the fact that the agent I had spoken to about cancelling my autopay last week did not follow through. The company advised that they did cancel the payment, however the refund will take 7 to 10 business days. The options given were to wait the time for my refund or place a stop payment with my bank and accrue the fee that comes along with it. This experience completely deterred my faith with this company.

Unexpectedly high interest rate While I appreciated the ability to access the funds needed, the interest rate is completely ridiculous. I'm glad there is no pre-payment penalty because I will be taking care of this loan sooner than later. My need was short-term.

Quick to respond to my application Quick to respond to my application. Interest is high but when you have bad credit you have to expect that if you're trying to rebuild your credit. Great to work with!

I agree I agree: They are quick to respond (both electronically and by phone) always prompt and clear on what is needed. I got my loan in some cases within hours of approval!

Good customer service! I needed to call customer service to verify some things and the process was quick. It only took about 10 minutes to get my issues resolved and the representative communicated clearly with me and what i needed!