Excellent Refinance Loan Service Our refinance loan service with Citywide Home Loan was excellent. The loan Officer, Joel Stice, was very clear in explaining the whole application and approval process. He checked in at different stages of the application to ask us if we had questions. Emails or voice mail reminders were sent to us when critical documents and signatures were needed. It made the complicated steps less stressful. We appreciated his advocacy for us in different areas so we could maintain the quoted interest rate. Customer services were supreme. We would return to the company for future loans.

Great Job Citywide Brandon Welch and the Citywide team delivered excellent service. They all the guidance needed to get us through the loan origination process quickly. The Citywide Loan Tracker application showing the status of each key step in the loan process was great and helped relieve the some of the stress customers feel during an unfamiliar process. Our loan closed on time and without any problems. Great job!

Robert Buchanan: Fast, ethical, efficient Robert Buchanan was thorough, fast, answered all of my questions, was patient and even researched new programs to help me gain access to funding. He spent time to run numbers with me so that I was able to see what I could actually afford, not just on paper, but with my lifestyle. I was very impressed with his ethics, other lenders encouraged cutting corners which would have caused me to get into an unaffordable situation but Mr. Buchanan is honest and straightforward. It was refreshing and easy to work with him.

I've used Citywide for a few… I've used Citywide for a few transactions now, and they've always been helpful, attentive, genuine and prompt. I've referred others to Citywide and they have thanked me frequently, as they have also had very positive experiences! It's nice working with an actual Loan Officer and Processors who all know you, and are always happy to help you every step of the way. That is top notch service in my book! I highly recommend to anyone looking to purchase, sell or refinance! Ask for Camille and her team!

Great Experience We had an excellent experience with our refinance through Citywide Home Loans. Our loan officer, Alfredo Otero, was super helpful throughout the whole experience. He was readily available, over-the-top helpful, and made everything super easy for us all along. He was not pushy at all, and we found him to be a trustworthy and dependable advisor. We would certainly sign up for this experience again if we need a home loan!