Excellent Refinance Loan Service Our refinance loan service with Citywide Home Loan was excellent. The loan Officer, Joel Stice, was very clear in explaining the whole application and approval process. He checked in at different stages of the application to ask us if we had questions. Emails or voice mail reminders were sent to us when critical documents and signatures were needed. It made the complicated steps less stressful. We appreciated his advocacy for us in different areas so we could maintain the quoted interest rate. Customer services were supreme. We would return to the company for future loans.

Eric Dickenson was our mortgage broker Eric Dickenson was our mortgage broker. He was fantastic from Day one. Eric was very professional & knowledgeable about mortgages. He was available to answer all our questions. He responded quickly & was able to guide us thru the online process along with his support person. We are so appreciative of Eric as we were able to receive a great mortgage rate in a timely fashion. Eric is a good communicator, has a positive attitude and he has excellent people skills!! We would definitely recommend Eric & use him again ourselves. Judy & Dave Matthias

Reagan and the Citywide team were… Reagan and the Citywide team were amazing to work with. When I had issues with my Title they continued to work tirelessly to help me resolve it and keep me updated on the progress. When that issue lasted longer then my lock on the interest rate, Reagan worked to extend that lock to buy me some more time to finalize the loan. Thanks to him and his team I got a great interest rate and had a great experience working with them.

Attempted to work with me lester but… Attempted to work with me lester but very unprofessional and rude.didnt like to be questioned about process .he become very defensive when thought his authority was being questioned.we had high hopes in achieving our goals to own property in arizona but couldn't realize it with mr lester.to bad.on with our search of finding someone who will achieve our goal.

Outstanding Job! Brock Aiken and his team did an outstanding job with our refinance. Brock was not only very personable, but very communicative and quick at getting all our questions answered. We felt informed and extremely confident that we were getting the best rate possible. Everything just seemed so easy! We highly recommend Brock and his team!