The lady who assisted me was fantastic! The lady who assisted me was phenomenal. Wow, wish I knew her name as she deserves praise and recognition. She made the phone experience a delight. I thought I was in for a long and dreary episode, and it turned out to be a great experience thanks to her! Kudos!

Was with them for years Was with them for years. Had to beg for a credit limit increase. Had not had one in two years? Their own marketing campaign offers 1000 starting credit line. Mine was 1050. I got discover with 7500 starting limit. Several others with high limits, but continental finance? Oh no we can't do that. If your desperate. This is your kind of place. Bye. Closed the account. Was told I can come back anytime? Uh no

After some initial confusion After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.

I was trying to pay my bill yesterday… I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.

Spectacular customer service! Very kind & friendly as well as helpful!! Thank you Antoine (sorry if spelling is wrong) for your assistance with my credit card limit increase this evening! Please note, She was very kind and helpful & went above and beyond to be be kind!! 5 star ⭐️ service all the way!