
Jay Rudi
GBI had never heard of Loanflight.com… I had never heard of Loanflight.com before working with them. The process was seamless and their online platform is straightforward. They had great rates, communicated well, and they kept me informed immediately if more information was needed. I liked how they showed you the progress you made with each step toward closing. I would definitely use them in the future..

customer
GBGood online service Good online service, good price. Complaints are it took too long so it was a rush at the end to stay within the rate lock date. Also did not like having to raise my homeowners insurance to a value over what my house is worth to cover the whole loan (as even noted by my insurance company who did not want me to raise it that high).

customer
GBSo glad they called me back after initial "no thanks" So glad they called me again about a month after an initial contact during which their rate wasn't significantly better than what I already had. This time, the offer made it worth going through the process and absorbing the reasonable closing costs. I was getting a bit nervous about getting the loan closed within the 30-day rate lock period -- thank goodness I had my paperwork in order (insurance statements, proofs of income sources, tax returns, family trust documents, etc.) and we did close a few days short of the deadline. Very responsive people all the way from the initial sales call through the loan officer and finally the closing coordinator

Allison in Texas
GBLow Fees & Great Rates I found LoanFlight while looking at refi rates on the Zillow website. Overall, I had a good experience and got a great rate. While I did have issues with a few of the third-party vendors I did not shop for, LoanFlight and the title company (TranStar) made sure I was made right. LoanFlight issued me a lender credit to make up for the appraiser requesting additional fees, and TranStar credited me for wire fees and let me close by Cashier’s Check after my funds kept on getting returned. I have already recommended LoanFlight to a few of my friends who are also refinancing. You cannot beat the rates and $0 lender fees.

customer
GBDamian Thorpe was facts first and… Damian Thorpe was facts first and Bottom Line Up Front: Great. He gave me the best deal from the beginning so I was able to eliminate, Rocket, Loan Depot, Better, Axos and several others who struggled to come close as I shopped my deal. Though I had matching deals from lenders I'd previously done business with, Damian's no nonsense approach encouraged my trust. Once I locked my rate, the cash out value on my loan estimate dropped over 2k with no explanation or warning. Since no one chased me down to explain, I moved on to a company who has been more responsive. I requested but have not received a refund for the appraisal I paid for.